Carl Levin takes on the credit card industry

Disclosure note: I'm working with UnfairCreditCardFees.com to help raise awareness about the interchange fee, and cross-posting a slightly different version of a post that first appeared at Michigan Liberal today.

At this site and others, you might recently have heard about the credit card interchange fee and Sen. Chris Dodd's efforts to expose predatory lending practices.  And as I stated in that diary, I'm doing some work with UnfairCreditCardFees.com to shed some light on interchange fees and how they hurt every consumer in America.  Tomorrow morning (3/7) Sen. Levin is shedding further light on the credit card industry in a hearing  entitled, "Credit Card Practices: Fees, Interest Rates, and Grace Periods."  According to the committee website:

It is the first of several Subcommittee hearings that will examine a variety of credit card practices that raise concerns. This hearing will focus on how credit card issuers apply interest rates and fees to consumer accounts. It will examine, for example, how credit card issuers select and apply interest rates and, for consumers carrying a balance forward, eliminate grace periods for repaid debts. It will also analyze high fees charged for late payments, over-the-limit charges, and other matters, including how those fees are assessed, how they add to interest costs, and how they contribute to consumer debt. In addition, the hearing will examine an industry practice requiring consumer payments to be applied first to balances with the lowest interest rates instead of to balances with the highest interest rates. The hearing will draw, in part, from a September 2006 GAO report detailing the finance charges, fees, and disclosure practices associated with 28 popular credit cards.

According to an American Banker (that is behind a pay door), the credit card companies are none too happy about this increased negative exposure and are worried about the fallout coming from this increased scrutiny coming from Capitol Hill.

Lobbyists said they worry that the hearing - featuring witnesses from Citigroup Inc., JPMorgan Chase & Co., and Bank of America Corp. - will draw significant negative press attention, putting a dent in their reputations and pressuring other lawmakers, like Senate Banking Committee Chairman Chris Dodd, to act. [...] Publicly, industry representatives said their hope is to try to rebut any charge that credit card companies routinely use unfair or deceptive practices. [...] But privately, industry lobbyists said they know credit card companies are under increasing scrutiny. Sen. Dodd has already promised a series of hearings in the Banking Committee on credit card practices, and several consumer groups are promoting an independent documentary, "Maxed Out," that chronicles consumer problems with credit card debt.

Hopefully these hearings and the efforts of Senators Levin and Dodd can serve to raise awareness amongst not only other lawmakers but also consumers whom the credit card industry has intentionally kept in the dark for far too long.  While the hearing will not be televised, the committee website will have streaming audio starting at 10 AM EST.



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Re: Carl Levin takes on the credit card industry (none / 0)

THIS IS WHAT THE CREDIT CARD INDUSTRY DID TO ME AND MY BUSINESS.

We are the owners of A&B Enterprises dba Fantasyline.  We had been in business for 23 years.  Our business was adult talk lines.  We have always used live operators to screen our callers and verify bank information.  We had excellent fraud control and verification procedures.  Our primary form of payment was VISA and MasterCard.  We had various merchant accounts.   Initially we had merchant accounts with banks.  At some point these banks discontinued telephone order processing and or credit card processing so we switched to third party processors etc.    Our merchant accounts never had a bad mark against them.  They were never cancelled due to chargebacks.

Our last processor was Online Data in Westchester IL.  In December 2004 they informed us that they had to switch our account.  In April 2005 they stated they could not switch our account because we sold downloadable DVD's.  This was false.  We enclosed a letter to that effect to Online Data.  The letter did no good and Online Data informed us that due to the nature of our business they could no longer process our charges.  

Online Data recommended we contact Nelix to find a merchant account.  Nelix refereed us to ECS World UK.  This arrangement did not work out as ECS World UK failed to pay us monies owed.  

Due to the loss of our merchant account we had to close our business.  Online Data claimed that they were being forced to close all Adult Oriented Web Businesses by Visa and Mastercard International and Chase JP Morgan Bank.  Fantasyline never was a Web Business.   Closing our business abruptly caused us severe hardship.

All deprived us of our livelihood.  Aside from depriving us of our livelihood and the complications that caused, we always paid high merchant fees.

MARCIA SIEGEL
marciasiegel2004@yahoo.com


by msmarcia on Wed Mar 07, 2007 at 11:54:45 AM EST

Re: Carl Levin takes on the credit card industry (none / 0)

Glad to see folks discussing financial justice issues on MyDD.com. The credit card industry, like the lending industry has been doing great harm to many many Americans.


by DMIer on Wed Mar 07, 2007 at 03:12:11 PM EST

Re: Carl Levin takes on the credit card industry (none / 0)

Thanks both for your comments. I'm certainly doing my part to help keep these issues front and center. With Sen. Dodd last month and now Sen. Levin today, I hope we can keep the pressure on, and eventually something will happen. It's not an easy fight, but I can tell we are making headway.


Always CTG
by Interrobanger on Wed Mar 07, 2007 at 03:25:36 PM EST

Re: Carl Levin takes on the credit card industry (none / 0)

These fees are NOT to consumers but are taken from merchants.  If you sincerely believe that if these fees are lowered then merchants will lower prices you don't live in a reality based world.  This is a fight between two heavyweights to see who gets to keep the money; retailers or banks.
If we could get some real consumer legislation out of Senators Levin and Dodd, that would be great.  Somehow I don't see either of these guys introducing a reduction in fees and a capping of the national usury rate.  And so it goes.
by Demo Dan in Dayton on Wed Mar 07, 2007 at 08:21:43 PM EST

Re: Carl Levin takes on the credit card industry (none / 0)

It is high time that Congress examined and indeed ultimately find wanting and prosecute the credit card industry.  

It was not until the presidency of George W. Bush and his coterie of business felons that the credit card industry felt free license to circumvent a long-held belief that certain fees should not exceed a limit: this would constitute outright usury.

Now credit card companies routinely charge their users well over 25, even 30%, making such consumers lifetime debtors, so that their monthly payments pay just a few dollars applied to the principal of their accounts.  In any other nation of the world, the government would have reigned in such usurious rates years ago.

But in this most corrupt and sordid of all United States presidential administration, business extortion became par for the course.

To justify such exorbitant fees, credit card companies proclaim that such users are bad credit risks with lower credit scores. This, of course, is the ultimate nonsense, inasmuch as they set such scores and it is in their interest to prevent consumers from paying off their debts.  

After all, if a consumer owes his or her credit card company a few thousand dollars, and that credit card company charges said consumer $200 per month, of which very little applies to the principal, that issuer is in effect receiving a huge rate return on their initial investment.

Now, if that consumer can only receive a small percent rate of return for his or her capital investment with a leading bank institution, why then do credit card companies have the right to charge whatever interest they please?

It is time that such companies were prosecuted.  This has been a reign of terror for the consumer.  It is past time that Congress re-assess what constitutes usury--and credit card companies charging their users 25-35% fees and above are truly criminal moneylenders.


by lambros on Wed Mar 07, 2007 at 08:56:10 PM EST

Re: Carl Levin takes on the credit card industry (none / 0)

Dan -- you are correct up to a point. The fee doesn't get paid directly by consumers, although everyone does pay indirectly through higher costs of goods. If a cash discount or credit surcharge was available to merchants, they'd offer one. But the banks forbid it.

If you're wealthy and well-connected, then you might get that money back in the form of credit card rewards, sure. If you're just an average Jane or Joe then you'd do much better with a cash discount at the POS. Why not give the option?


Always CTG
by Interrobanger on Wed Mar 07, 2007 at 09:14:08 PM EST

Re: Carl Levin takes on the credit card industry (none / 0)

POS cash discounts would be a great idea.  I did notice that while traveling in Canada a number of merchants did offer a cash discount if you paid with US currency.  If you pay with a credit card they get paid in Canadian dollars.
And on that subject, there is another credit card rip off.  The exchange rate on foreign purchases is calculated to the banks best advantage, not the consumer.  I used to work for GE Credit and for a small division of what is now Chase.  You wouldn't believe the crap these guys pull on a regular basis.
by Demo Dan in Dayton on Thu Mar 08, 2007 at 09:18:58 AM EST
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