Comcast Decreases Customers' Access to MSNBC

Portland, Oregon is a fairly progressive corner of the country. Multnomah County, which largely overlaps with the city, delivered 71.5 percent of its vote to John Kerry in 2004 (.pdf). KPOJ, the city's liberal talk station, is the second highest rated AM station in the market, and ranks in the top-10 most highly rated stations overall. Yet according to cable conglomerate Comcast, the city doesn't make for a good audience for MSNBC, the only cable news network that carries anyone even remotely progressive (Keith Olbermann). Kari Chisholm has the details over at Blue Oregon.

So, last Tuesday, mere hours before the presidential debate, MSNBC disappeared from basic cable on the Comcast system in Portland. I waited on hold, forever, to find out what happened - and then posted a rant here at BlueOregon. After all, MSNBC's Keith Olbermann is just about the only progressive voice on cable news.

[...]

And now we know [why MSNBC wasn't available]. Over the weekend, I got an official statement from NBC's corporate headquarters. An MSNBC spokesperson (who asked to be otherwise anonymous) wrote me this:

The decision to move MSNBC from its existing channel in Portland, Oregon was 100% Comcast's decision. MSNBC reaches more than 91 million U.S. homes and leads the industry in political news coverage. We believe it should be offered in every basic cable package.

This is outrageous. The cable news lineup in Portland is now: CNN, CNN Headline, CNBC, Weather Channel, FOX News, NW Cable News. Seriously. Weather.

And I'm not alone. I was hoping the Oregonian's Peter Ames Carlin would dig into this - and he has. Turns out, Comcast has some explaining to do.... and not just to bloggers.

[On] Thursday Portland City Commissioner Dan Saltzman, who oversees the city's cable communications and franchise management office, fired off a letter to Comcast complaining that the MSNBC move amounted to a backdoor rate increase. And on Friday, David Olson, the Mount Hood Cable Regulatory Commission director, said his office was preparing to send a complaint to Comcast because the cablers had yet to provide its regulators with any official notice of the lineup change.

What's Comcast's reasoning?

[Comcast spokesperson Theressa Davis] was vague about the criteria used to decide which news channel had to move -- she ticked off something about content, quality and viewership -- but it's worth noting that MSNBC consistently scores the lowest ratings of all the major cable news outlets, even in liberal Portland.

Seriously. Content? Quality? They've tons of home shopping and televangelism channels, not to mention channels devoted to re-runs and other stupidity. Want to charge someone extra money? How about moving the Golf Channel?

We're heading into a presidential year, and they're pulling the one channel that's devoted entirely to politics - and the one channel that's got one show with a progressive host? And they're leaving on FOX's entire right-wing lineup, plus CNN - with its idiotic Glenn Beck?

With Comcast making it more difficult for its customers to access news programming -- from what I understand MSNBC was moved to digital cable, which requires customers to rent a special box and thus pay for service -- it's no wonder the FCC is planning on going after the industry's anti-competitive behavior. Simply put, Comcast and other similar companies should not be telling its subscribers what they can and cannot view -- whether over the traditional cable lines, over the internet, or elsewhere.



Display:


Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

We lost MNSBC here in Georgia when our service switched from Adelphia to Comcast.


Follow the 2010 election cycle in Georgia at the 2010 Georgia Race Tracker.
by TheUnknown285 on Sat Nov 10, 2007 at 01:10:31 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

C-Span was just moved the other day in suburban Philly from channel 14 to channel 99 ... go figure .. and it's Comcast all over this area .. as Philly is their world HQ


John McCain: Bush right to veto kids health insurance expansion
by Calvin Jones and the 13th Apostle on Sat Nov 10, 2007 at 01:15:24 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

Eventually everything on cable will switch to digital. It mirrors what's happening with over-the-air broadcasts. Cable companies like to do it because they can charge more for the digital cable boxes (one for each set) and because it helps them conserve bandwidth.

We dropped our cable. No Olbermann, but OTOH I'm not making a monthly payment to Rupert Murdoch.


by jimBOB on Sat Nov 10, 2007 at 02:09:55 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

There's no there there...

(I previously wrote about this issue here:

http://luttonsquare.blogspot.com/2007/10 /is-comcast-killing-msnbc-no.html )

It's strictly a technological decision.  It's happening all over the country.  It's been talked to death.  And Comcast - at least as far as large telecom companies go - is not a right wing organization.

check out their spending at open secrets; it's basically even

What is really happening here is largely related to the addition of HD programming.  Each old analog station (the kind you can see with out a converter box) take up a large chuck of cable bandwidth.  With most cable systems being maxed out, it becomes neseccary to juggle somethings when it comes time to add new features--like HD programming.

At up to six times the resolution of standard def channels, HD programming also takes up a big chuck of bandwidth per channel.  But at least your getting more.

Where the cable company can save some bandwith is by transmitting the old analog channels as standard def digital-cable (not HD-type digital) across their cable to your house.  Digital cable channels take up about 1/6 the room of analog cable transmissions.  So by moving one channel from analog to digital (remember cable transmission, not HD--that's a whole other ball o wax) the cable company now has room to add an HD channel, or maybe 5 other regular (digital cable) channels.  Oh, and as I just remembered, most of these channels already have a transmission in digital anyway (for channel alignment and quality reasons), so they're really just turning off the old analog channel, opening up the entire chuck of bandwidth for alternate use...

On many systems around the country, MSNBC has drawn one of the short straws.  It's not the only one.  The CSPANs have been getting moved as have some other odds and ends (odds and ends?  is that the psychologist/proctologist channel?).  Some systems still had HBO in analog.  Some people were satisfied to just get the one HBO channel without a box, even though they'd get 10 different HBO sub channels with a box.  Often, that HBO has gone away.

I think if you looks at real world factors, the MSNBC choice is understandable (although not desireable).  Usually one of three major full time news channels on the system, and usually not the first place people turn for news.  While some MSNBC shows are doing very well, I don't see any conspiricy that between CNN, FOX and MSNBC, MSNBC gets the boot.

Fair?  In a perfect world--no.  And yes, you will need to choose to rent a box abd subscribe to a digital package if you still want to watch these channels.

Soon, there will be little broadcasting left of the old analog-type.  Probably just your local stations (I believe the FCC has mandated that cable co's keep sending those stations out on their system in an analog format, even after the stations themselves switch to over-the-air digital in Feb 2009) and a few barker/info channels.


by lutton on Sat Nov 10, 2007 at 08:12:39 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

UPDATE:  I should rephrase that strictly wording.

It's largely a technological decision, potentially a targeted maneuver to get people to pay more to get the increasingly popular MSNBC,  and politics (both macro and micro) were probably the least likely factor in the decision.


by lutton on Sat Nov 10, 2007 at 08:20:09 AM EST
[ Parent ]

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

Comcast moved all their stuff to digital in my area of the city.

Analog is no longer even an option.

Still, they gave their old customers one free box and made them pay for extra boxes.

Not sure why they're not doing that in Portland.


by Bush Bites on Sat Nov 10, 2007 at 09:13:55 AM EST
[ Parent ]

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

That they spread money around doesn't mean a thing ... they are a right wing org ... lots of companies give almost equally .. so they make sure they'll get their voice heard(smart business  .. really) .. I should know .. Comcast is HQ'ed in Philly


John McCain: Bush right to veto kids health insurance expansion
by Calvin Jones and the 13th Apostle on Sat Nov 10, 2007 at 11:26:15 AM EST
[ Parent ]

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

Dude, I'm in Philly too.  What does that have to do with the price of beans?

Please show some sources for the right wing slant; thanks


by lutton on Sat Nov 10, 2007 at 05:56:31 PM EST
[ Parent ]

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

ROBERTS, BRIAN
PHILADELPHIA,PA 19118   
COMCAST CORPORATION/CHAIRMAN PRESID   
8/30/2007   
$5,000   
Comcast Corp

ROBERTS, BRIAN K
PHILADELPHIA,PA 19118   
COMCAST/EXECUTIVE    
6/12/2007   
$5,000   
Democratic Senatorial Campaign Cmte

ROBERTS, BRIAN
PHILADELPHIA,PA 19118   
COMCAST/PRESIDENT    
4/13/2007   
$2,300   
Specter, Arlen

ROBERTS, BRIAN L
PHILA,PA 19118   
COMCAST/PRESIDENT/CEO    
3/29/2007   
$2,300   
Clinton, Hillary

ROBERTS, BRIAN L
PHILA,PA 19118   
COMCAST/PRESIDENT/CEO    
3/29/2007   
$2,300   
Clinton, Hillary

ROBERTS, BRIAN
PHILADELPHIA,PA 19118   
COMCAST CORPORATION/CHAIRMAN & CHIE   
2/1/2007   
$2,000   
National Cable & Telecommunications Assn

ROBERTS, BRIAN L
PHILADELPHIA,PA 19102   
COMCAST CORPORATION/CHAIRMAN AND CH   
5/15/2007   
$2,000   
Dingell, John D

ROBERTS, BRIAN L
PHILADELPHIA,PA 19102   
COMCAST CORPORATION/CHAIRMAN & CEO    
3/12/2007   
$1,500   
Rockefeller, Jay

ROBERTS, BRIAN
PHILADELPHIA,PA 19118   
COMCAST/CHAIRMAN & CEO    
6/5/2007   
$1,000   
Kerry, John

ROBERTS, BRIAN
PHILADELPHIA,PA 19118   
COMCAST/CHAIRMAN & CEO    
6/5/2007   
$1,000   
Kerry, John

ROBERTS, BRIAN
PHILADELPHIA,PA 19118   
SELF/LOAN OFFICER    
12/12/2006   
$1,000   
Rodriguez, Ciro D

ROBERTS, BRIAN L
PHILADELPHIA,PA 19102   
COMCAST/CHAIRMAN AND CHIEF EXECUTIV   
6/22/2007   
$1,000   
Markey, Edward J

ROBERTS, BRIAN L MR
PHILADELPHIA,PA 19102   
COMCAST/GOV'T AFFAIRS


by lutton on Sat Nov 10, 2007 at 06:08:41 PM EST
[ Parent ]

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

plus one of their most influential executives - David Cohen - was then-mayor, now-governor Rendell's chief of staff

Listen.  I think Comcast is an A-hole company, especially the way it holds local sports hostage.

But I don't believe they're a right wing company, at least - as I said - as far as a major telecom can be in this country.


by lutton on Sat Nov 10, 2007 at 06:13:03 PM EST
[ Parent ]

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

Lutton, thanks for a nice detailed explanation of the technical end of this. The ongoing switchover to digital TV worldwide is causing lots of dislocation and hard feelings.

My message to everyone out there:

You can get along fine without cable/satellite TV. And HD over-the-air is both free and just as nice looking as when it comes out of a wire. Plus you may find your local PBS station multicasts a bunch of stuff you don't get on cable/satellite.


by jimBOB on Sat Nov 10, 2007 at 02:35:36 PM EST
[ Parent ]

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

Switch to satellite TV. That's what we did, and life has been easier ever since (although not much). Television and broadband in the U.S. are a disgrace.


by georgiaka on Sat Nov 10, 2007 at 08:32:14 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

well, that doesn't get around the paying for a box issue

I understand that the larger issue is that Comcast is cajoling people to rent boxes and pay for higher tiers of service.

One way this really affects people is if they already rented one box, but just plugged the cable into any additional tvs around the house.  Those additional tvs are getting fewer and fewer programming selections.

But between business practices and tech limits, there really isn't much we can do.


by lutton on Sat Nov 10, 2007 at 09:24:21 AM EST
[ Parent ]

It isn't just Comcast (none / 0)

FWIW,it isn't just Comcast.  here in Democratic Westchester County New York, in arguably one of the wealthiest zip codes in the country, MSNBC is not available to subscribers who get their cable TV via Verizon's fiber-optic service.  Cablevision, yes.  Verizon FIOS, no. Which means that Cablevision subscribers who would like to go to the more extensive and less expensive offerings of Verizon FIOS TV have to decide whether they're willing to give up Keith O.  

Interestingly, many of my friends have, at least for the time being, decided to stick with Keith and nix Verizon FIOS.  In effect, they're giving up many channels of entertainment, and paying about $20/month extra, in order to keep MSNBC.

Whoda thunkit?


by nycounsel on Sat Nov 10, 2007 at 11:05:03 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

The Telecom, Cable, and media Trusts in general need to be broken up.


by LionelEHutz on Sat Nov 10, 2007 at 11:33:06 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

I live in Portland and our house hasn't been the same since Keith went bye bye.

We're still dithering about what to do about it. One option is to just drop cable all together.


by Oregonian on Sat Nov 10, 2007 at 11:37:50 AM EST

Re: Comcast Decreases Customers' Access to MSNBC (none / 0)

In Palo Alto CA, Comcast moved CSPAN2 which forced us into digital.  The deal is that we needed a new box (installed for free) and a new remote (only partially compatible with our universal remote) and now pay $33/mo instead of $52/mo.  In a year we will pay $54/mo.

I now get CSPAN3 (Happy happy Day!) and some older movies on-demand.

Actially a pretty good deal.


by Lindata on Sat Nov 10, 2007 at 01:12:43 PM EST


You are not logged in.

In order to post a comment, you must be logged in. If you have a member account, please log in to comment.

If not, you can make an account right here. It's quick and free.