The New Creepy FIOS Router from Verizon

Art Brodsky has a good run-down of the politics and policy implications of what happened in the Senate Commerce Committee a few days ago.  The bill is a monster, and the chances of passage have dropped dramatically.  Net neutrality proponents are still going to fight to put strong net neutrality provisions into the bill on the Senate floor, but Stevens has made it quite clear that any real net neutrality provisions will be a poison pill.  And the House leadership has made it clear that net neutrality is not acceptable and will be stripped out in conference committee.  

We want strong net neutrality provisions.  The telcos don't.  There is no room for compromise on this point, though it's not clear to me why the telcos are sacrificing video franchising for net neutrality.  But then, it's never been clear to me why the telcos have had their PR shills out there lying to the public and smearing people who can talk back.  Live and learn, I suppose.

Oh, and Verizon's shipping this new creepy router free for its spanking new FIOS fiber service customers.  Buy Verizon, and this is what they install.  You can read about this router's deliciously awesome new features at the PR Orwellian doublespeak press release that Verizon put up talking about 'managed broadband services'.  It's quite creepy.  I got this technical evaluation of the new creepy router's properties:

The almost-proprietary customer management features of the TR-069-compliant router have the capability to provide unprecedented Verizon control of the customer's interactions with the network.  It has the capability to put all kinds of authentication protocols in between the customer and the content, apps, services, and other Internet affordances the customer may want to access.  It takes away customer control, and instead substitutes Verizon control.

That's pretty much what you need to know.  The new services being rolled out are radically different from what the internet has always been, a level playing field for everyone where users are in control.  With a non-neutral net, Verizon's in control.



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Re: The New Creepy FIOS Router from Verizon (none / 0)

Eww?  This thing is an affront to Internet technology.  It acts, in fact, a lot like a cable TV box.  No surprise, really - that's exactly what Verizon wants.


by Phoenix Rising on Fri Jun 30, 2006 at 11:57:40 AM EST

Re: The New Creepy FIOS Router from Verizon (none / 0)

Yup...my sense is that its the equivalent of a cable box, but for IP services (including the Internet, but not necessarily on the customers' terms as we're used to today, but increasingly on Verizon's terms).  

I don't know if VZ will make the router mandatory for customers, but I'd guess they'll do their best to make it attractive, especially for those not likely to read or care about any fine print in service contracts that might allow them to start exerting some of the potential control the box seems to provide them with.  How about a free on-demand movie every month if you use their box?  Of free installation, but only of their box (and, oh, by the way, we don't "support" other routers if you have any problems with them).

I'm not claiming that this is their plan (I have no idea), only that it's what I'd be thinking about if I was one of their business strategists trying to optimize their gatekeeper business model.

I don't know if the following is enabled by the box, but I'm guessing it could be:

Customers go to an online music store of their preference and the next day they get an email offer from Verizon's "affiliated" music store for some free downloads. Or maybe the offer comes before they even get to their preferred site, with a pop-up that offers "a special today-only deal" on music at VZ's competing service.

Or, you go to a video streaming service that doesn't have a "premium-service" deal with VZ and, before you get there, a pop-up appears saying "Tired of slow video downloads?  Try a free sample of 'VZ-Affiliated Video" today!"

Again, I'm not saying this is what they're planning, or even that the box would definitely support this capability.  Just wondering out loud about what might be possible with a "smart network" router in customers' homes.


by mitchipd on Fri Jun 30, 2006 at 02:39:10 PM EST
[ Parent ]

ye cripes. (none / 0)

This is just astounding, I truly shudder to think what would be happening if we weren't here to cover this.

Thanks for posting about this Matt, i'll spread the word about this latest indignity.

-C.


by neutron on Fri Jun 30, 2006 at 01:15:13 PM EST

Re: The New Creepy FIOS Router from Verizon (none / 0)

You know what else these creeps will limit or quash -- webcam use.  

Families who use this to talk to one another via any of the messenger or iChat variants won't be happy when the pipe owners make them pony up at extortionist rates.  


by LionelEHutz on Fri Jun 30, 2006 at 04:12:49 PM EST

Re: The New Creepy FIOS Router from Verizon (none / 0)

Nothing to see here. Surely Verizon has your best interests in mind. Move along now. Over there, something shiny.


by blues on Fri Jun 30, 2006 at 04:35:29 PM EST

Re: The New Creepy FIOS Router from Verizon (none / 0)

Having been a longtime customer of Verizon Wireless (though it is operated as somewhat of an independent company) I may provide some insight into their business model.

I've been with Verizon Wireless for close to 3 years now and have generally been very impressed with both the service and customer service (but I do hear that this differs from landline customer experiences).  That being said, they are absolutely the most aggressive wireless company when it comes to controlling and promoting services that generate additional revenue such as pix messaging, internet over phone, video over phone, phone uploads, etc. Every one of their phones comes totally locked down (though, armed with the right information, one can unlock most of the features, heh heh). They were basically the last company to have Bluetooth phones (citing, um, security concerns) and when they finally did, they weren't fully Bluetooth enabled (as I recall, to the extent that there were lawsuits about false advertising).  In fact, when people complained about the lack of full Bluetooth in the E815, Verizon tried to pin it on Motorola but, in fact, it appears Verizon changed the specs at the last minute to eliminate certain file transfer capability.  Thus for example, while I can use my phone as a handsfree device in my Prius, I can't directly download my phone's address book into the car's address book.  

Now I understand that this is a capitalistic society and Verizon has a right to deriving various income streams from services and even to prevent "illegal" downloads.  That's not really my beef with them.  The issue is more about their honesty about it.  If you really badger them, as some users have done, and work your way up the chain of command, you may get someone that cops to this commercial approach.  But they do their utmost to keep this stuff quiet, I suppose because customers might be less interested in buying partially disabled equipment or equipment that locks them into Verizon provided services.  But that's really for the customer to decide and one can't if the company isn't honest about the technology.

The bottom line is to not expect Verizon to be honest about the capabilities or intended use of these routers.  And I wouldn't be surprised if they require the use of this router rather than allow people to buy any compatible router (though whether they can technologically enforce this is another matter).  

Non-transparent technology is one thing that undercuts benefits to the consumer of a free marketplace.  As does lobbying to the goverment but that's another rant.


by cthulhu on Fri Jun 30, 2006 at 07:18:24 PM EST

Re: The New Creepy FIOS Router from Verizon (none / 0)

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Re: The New Creepy FIOS Router from Verizon (none / 0)


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by bgreen68 on Sat Dec 22, 2007 at 07:46:48 AM EST

Re: The New Creepy FIOS Router from Verizon (none / 0)

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by tiberiu on Fri Feb 08, 2008 at 11:54:50 AM EST


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