Grassroots Campaigns Inc's Great War of 2004: Fool MoveOn Once, Shame On GCI. Fool MoveOn Twice...

"Working hard for the right side--how could it not be the right thing? That question never came up. Now it has."

The first order of business in this series is to direct those who followed my previous series to a postscript of sorts: if you haven't already, please read Lockse's 'In Response to Strip-mining the Grassroots.' Lockse was an upper-level director for Grassroots Campaigns, Inc's 2004 Democratic National Committee fundraising canvass, and 'In Response...' seems in retrospect to be an essential counterpoint to 'Strip-Mining the Grassroots.'

Lockse's personal perspective is thoughtful and empathetic. Though the post doesn't come to any conclusions on its own, it does corroborate the fundamental critique made by myself and others: this canvass fundraise model might be a cost-effective way to fatten the 'membership' rolls of its clients, but its hidden costs are anathema for the progressive movement. Rather than cultivate the grassroots, it burns through the grassroots like cheap fuel. (This critique is specific to GCI's DNC campaign, but it has much wider implications--as GCI is merely the newest branch of the Public Interest Research Groups/Fund for Public Interest Research network, a corporate family that dominates the bottom-most level of the activist industry.)

I want thank Lockse for providing a voice that speaks with both experience and a willingness to engage with criticism from below. I also want to take this as a cue to change hats.

A number of times in the course of the series, defenders of the GCI/PIRG/Fund model tried to dismiss my posts as the axe-grinding rants of an ex-employee who 'had a bad experience'. Now, it is true that 'Strip-Mining the Grassroots' was born of my experience working for GCI. And yet, I only raised money for the DNC for three weeks -- they were intense weeks, but ultimately not enough to leave a lucid impression of systemic failure. Rather, my 'bad' experience with GCI and the PIRG/Fund model was in Get Out the Vote for MoveOn PAC.

Now, as I take off my calm, methodical armchair-analyst hat and put on the hat of a young, idealistic progressive who is telling the story of his first intensive experience with political activism, I hope (perhaps in vain) that the impact of the following qualification is not lost amid the din of the blogosphere: the 2004 MoveOn PAC Leave No Voter Behind was not just a 'bad' experience. It was a soul-crushing experience.

I'll have to back up.

Like many others, I originally came to work for GCI by responding to an advertisement for its MoveOn field organizer jobs. It's hard to overstate how potent those ads were in the summer of 2004: 'Get paid to do GOTV for MoveOn!? Where do I sign up?'

At the time I was hired on, the MoveOn campaign wouldn't begin for several weeks yet -- until then, all new recruits were to work as Assistant Directors in the DNC canvass office. (This wasn't mentioned until well into our interview, and at that point, like most people, I was already sold.)

During those three weeks raising money for the DNC, I experienced the same cycle that the vast majority of PIRG/Fund canvass veterans will describe: intimidation followed by exhiliration, hard work increasingly beset by frustration, and then finally (as the priorities of our operation came into starker relief) disillusionment. If for some unlikely reason I had taken that job on its own, without the MoveOn campaign dangling in front of me like a lure, I would probably have lasted the average career span of a PIRG/Fund/GCI canvasser--two weeks--and then I would have walked out, brushing my hands of it, probably writing a sardonic little essay about the experience.

But I stuck out that long extra week for the MoveOn campaign. I could see that GCI was ruthlessly effective at getting to the bottom line -- and if it was this good at raising money, I figured, it would be able to use us to turn out some serious votes. When we finally got to the swing states as MoveOn organizers, I already had misgivings about GCI, but I was thrilled at the opportunity to work a hundred hours a week or more on the true 'frontline.' I figured that three weeks in the canvass trench had prepared me for it. I was mistaken.

Things went wrong, as things always will in a campaign. Then things got worse, as things often will in a campaign. But what happened next was a breakdown that went beyond miscommunication, disorganization, and Acts of the Campaign God. What happened next was a deliberate top-down action, and our campaign fell apart beneath it. Crucial objectives were abandoned; efforts to fix the problems were thwarted; those organizers who tried to independently rescue their own operations were intimidated and threatened. The human infrastructure was so poorly treated that virtually none of it lasted two days beyond the election. Altogether, it was a profound crisis of leadership.

Before anyone goes skipping down, torch aflame, to the comment box, I'm going to get further into the details in my next posts. Of course, I hope that veterans share the nature of their experience, good and bad -- each office has a different story, after all. But I'm quite secure in making this generalization.

After the election, I spoke with as many of my acquaintances (from both the DNC and MoveOn campaigns) as possible. Then I spoke with their acquaintances. I worked far enough into our network to confirm that the experience of my office was typical -- if anything, in fact, ours was one of the better units. Other offices saw up to three quarters of their staff quit -- at least one major office was summarily disbanded -- and only a handful of people (less than one in ten) reported that their experience had been positive on the whole. Some were still proud of what they had personally accomplished, though not one person believed that our campaign had turned out a significant number of votes (let alone the 476,000 voters who, according to GCI and MoveOn leadership, 'checked in' with us at the polls on election day). The general conviction fell somewhere between two points: the people charge of the operation were either wholly incompetent, or they were frauds.

But that was an unsatisfying conclusion for me. After a long 18 months spent trying to reach a better understanding of the philosophy and history (short- and long-term) behind Grassroots Campaigns, Inc, I don't think that either of those characterizations are accurate. I don't question the commitment of the people in charge, and I don't believe they were profiting off of our labor; I even believe that they are quite capable. In much the same way that GCI 'succeeded' for the DNC, the company crashed 'Leave No Voter Behind' right into the bottom line. But the crisis of leadership erupted because that bottom line wasn't votes -- the bottom line was the model, which was protected at the expense of the soured efforts of hundreds of organizers and tens of thousands of volunteers.  

Why didn't I try to make this story public by blogging about this earlier? By the time I had pieced together enough of what happened, GCI was neck-deep in a post-election struggle for its life. 2005 was a scarce year for work--since after all, most of this sort of business (non-electoral, at least) is already dominated by its big sister, the Fund. With GCI on the verge of collapse, this story would have been hardly more relevant than the many sites already devoted to exposing the hypocrisies of its sister organizations.

In 2006, things changed: both the DNC and, to my surprise and disappointment, MoveOn PAC renewed their contracts with GCI. These new campaigns aren't near the massive scale of 2004, and one would hope that the company learned from its mistakes. But one cannot learn from mistakes if one will not recognize that mistakes were made. Regardless of how many people it burned along the way, GCI implemented the model -- and internally, that was considered a success. Apparently, its clients were also satisfied.

Does that sound familiar? It's the Cycle of Shrum. The experts run campaigns that lose -- but they're experts, and it's always those dastardly Republicans who out-spend and dirty-trick us, so the experts keep getting more campaigns to run. That system of consultant self-preservation-through-unaccountabili ty is now being threatened by the nascent progressive movement. This system must be threatened as well.

This series will look back at the failures of 2004 in order to better understand why this model needs to be checked going forward, to November 2006 and beyond. In my next post, I will describe the structure of the model in 2004, detail its initial failures, and provide some insight into what might be different now (and what hasn't changed).

(Fortunately, someone appears to be web-logging the progress of the MoveOn 2006 campaign: Operation Democracy.)



Display:


Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Cute hat.


by Lockse on Thu Jun 29, 2006 at 10:29:30 AM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

I was a local volunteer with MoveOn's field effort in 04 and also housed a paid organizer -- and found it to be as horrendous as you suggest. From the beginning, they were resistent to input from local folks who had been doing local organizing for years and insisted everything had to follow an absurdly top-down model that fell apart completely within 2 weeks of the arrival of the paid organizers. The entire staff was let go and then when these 12 kids found jobs with another progressive campaign, MoveOn called me and told me that I should no longer house the staffer. IN other words, tell a 21-year old woman who had come to town to work for what amounted to sub-minimum wage that she had no place to stay.

The outcome was that dozens of local voluntees, who were recruited by MoveOn explicitly on the premise that working with the state democratic party would be ineffective, were wasted.

And now they are back, again trying to pull local volunteers away from existing campaigns and causes by claiming that they are ineffective and only MoveOn (ie, GCI) can succeed.

Bizarre, maddening and depressing. I no longer will donate to MoveOn.


by desmoulins on Thu Jun 29, 2006 at 10:43:15 AM EST

What is your solution? (none / 0)

How should it be done?


by jasmine on Thu Jun 29, 2006 at 12:18:06 PM EST

Re: What is your solution? (none / 0)

The short answer: with trust, respect, and the willingness to listen.

The longer answers will follow.


"In it to win it!" - http://beatingbush.cc
by greg bloom on Thu Jun 29, 2006 at 12:34:45 PM EST
[ Parent ]

Grassroots Campaigns Inc's Great War of 2004: (3.00 / 0)

I am a former MoveOn employee too.  I was one of the first 11 MoveOn field staff ever hired and had the chance to work directly for MoveOn until I too was "outsourced" to GCI.  There is no doubt in my mind that GCI, is at best, a difficult organization to work for.

However, the central premise of your post so far as I can tell is that MoveOn's GOTV model did not work because GCI sucked.

We all have our axes to grind, and GCI as I have already said, is a challenging organization to work for, but your critique of the voter contact model used in 2004 beyond the faults of GCI is pretty weak.

Now first, and foremost, I was a leader organizer in Philadelphia.  

Philadelphia alone turned out about half of the MoveOn vote in Pennsylvania as a whole.  Pennsylvania was the top state in which MoveOn played a role.  I have had a chance to see a study of MoveOn's impact and there is no doubt that there was a higher turnout in precincts in which MoveOn volunteers turned out new and infrequent voters.

Now what does that mean?  Well MoveOn potentially turned out about 20-40,000 voters statewide that would not have otherwise voted.  Kerry won PA by 120,000 votes.  As such, for a statewide operation with 60 staff and a budget of less than $500,000, that is pretty impressive.

Additionally, The Legue of Young Voter study, the current field staff at America Votes, as well as a scattering of election academics all agree that getting neighbors or peers to talk to each other about voting increases turnout.  This is also how politics always worked pre-TV.

I wanted badly to continue to work for MoveOn post-election, but I could not survive on the salary that GCI would have paid me.  So, again, I feel you about what sucks about GCI.  

However, I believe so much in the work we did at MoveOn that I started my own PAC called Philadelphians Against Santorum. (You can see our website here, or read the shout-out we got from Chris Bowers here).  The goal of PAS is to turnout as many new, infrequent and young voters as possible in Philadelphia to help beat Rick Santorum statewide.

Is volunteer-drive, person-to-person field contact everything?  

No.  Of course it isn't.  However, MoveOn is not the DNC.  And the truth is that the problems we face in electing good progressives are pretty much the fault of our own party.

However. MoveOn is a place where busy people who want to effect change can come together and act.  The result of that collective action is that MoveOn can move a certain number of votes--maybe not enough votes to be decisive in every race--but certainly enough to get the attention of a party that fundamentally devalues grassroots participation.

The tendency of progressives to always think they can find a magic bullet to our problems frustrates me.  We are only going to win by organizing one-one-one, and talking to people we don't know more than people we do.

Your beefs with GCI as a manager are worth airing, but to devalue the theory behind peer-based voter contact is cynical and destructive. Lumping GCI and MoveOn into the same category as party-trained campaign consultants is ridiculous.  The GCI/MoveOn GOTV model had had its flaws--but replicating the spipn-driven, more-of-the-same bullshit that "professional" campaigns implement was not on.


by Ray Murphy on Thu Jun 29, 2006 at 02:11:09 PM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 0)

I don't want to go into great length, but I would like to say that my experience was very similar to Ray's, and not at all like that of greg's. I too was a lead organizer, working with a team of 9 organizers overseeing most of a big city, and found the campaign to be both amazingly successful and extremely positive in terms of the MoveOn member's experience. MoveOn later did surveys of the members who participated, and shared those with some of us who were involved, and to date the LNVB campaign is the MOST POPULAR campaign MoveOn has ever run. Most folks loved it.
Yes, it was top-down; yes it was hard work for organizers; yes the pay was lousy; yes MoveOn decided that they couldn't afford to continue organizing right after the election, and much volunteer enthusiasm was thus wasted; but in general everyone I worked with tried their best, and a lot WAS achieved (although I wish we'd been more conservative and selective in our state targeting, in which case we might have tilted the election to Kerry).

Some places (in particular Nevada, and some offices in Ohio and Florida) had serious implementation problems that mostly resulted from MoveOn and GCI pushing the envelope in terms of the number of organizers we could hire and train (we'd have been better off with 300-400 well qualified and experienced staff instead of 500+ staff, many of whom hadn't worked on similar project for more than the few weeks previous - most people like that ended up unprepared for the campaign and either quit or underperformed).  

But those were the exceptions, not the rule, and I think the timing of this series by greg actually makes that point: over 1000 directors and organizers worked with GCI in 2004, and here in 2006 we find a handful who are vocally critical of their experience. This is not to dismiss any of their critiques or ideas, and certainly much should have been (and I hope was) learned from 2004, but any outside readers shouldn't get the impression that greg is speaking for some sort of majority opinion - this is exactly the type of issue which breeds vocal dissatisfaction from the few who out-shout the many quitely content.


by James Gatz on Thu Jun 29, 2006 at 05:17:46 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Eh, James, there were continuing canvasses in many cities immediately after the election.  Pretty much everyone quit, though, from regional and state directors down to canvassers.  People may not be vocal about it online (blogs are not the world), but they voted with their feet, and left.  I know that in Boston, from the summer of 04, GCI got one out of hundreds of canvassers to return for a second summer, and no directors.  Very few organizers (in fact, I think other then one state director, no one) returned when the Moveon project restarted about a year ago.

My personal view is that Greg is a bit overstated in his critique, but I think that you are far too optimistic.  A great many people burnt out, not because they weren't ready for the campaign, but because of the way it was run.

And, well, if Ohio and Florida had "implementation issues", do we have an "operation was a success but the patient died" thing going on?


by dansomone on Thu Jun 29, 2006 at 05:29:01 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 1)

I was in Ohio. Cincinnati.  To call the technological and strategic meltdown "implementation issues" is like calling a drive-by shooting a "traffic incident."  All but one of the organizers was "tough" enough to stay to the end, but not without knowing that much of our effort was going to waste.


by Patton on Thu Jun 29, 2006 at 08:17:44 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)


However, the central premise of your post so far as I can tell is that MoveOn's GOTV model did not work because GCI sucked.

I ask that you re-read the post, then. My intent is certainly not to 'devalue the theory behind peer-based voter contact.' It isn't even to 'complain' that GCI has bad management problems -- I could go there, but it's not necessary. I won't argue with your post (except to express extreme doubt in the existence of a study that presents sound evidence of our turnout effect) -- I only ask you to try a little harder to hear what I'm saying. And since I've only laid out the premise of this series here, please stick around and give me the chance to say more of it.


"In it to win it!" - http://beatingbush.cc
by greg bloom on Thu Jun 29, 2006 at 02:26:27 PM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 1)

I've been waiting for the time when I say something in this ongoing conversation which really gets me on a progressive blacklist.  Here we go:

The biggest problem with the MoveOn campaign--which was even more screwed-up than Greg describes, in my opnion--was the technology.  The whole campaign was to be run through a brilliant innovation called the Web Action Center (or WAC).  Well, the WAC crashed and burned and we ended up running the entire campaign through MS Excel spreadsheets, wasting hours of organizers' time every day.  Here is the shittiest part: the WAC was designed not by a top web firm or old master of GOTV technology, but by Justin Ruben, Adam Ruben's (a senior MoveOn staffer) brother.  

It is rough to watch such a robust and supposedly forward-looking campaign collapse under the weight of old-school nepotism.  Among volunteers on the ground and among the emerging "next generation of operatives" MoveOn did a lot to hurt their own reputation and tarnish their brand with the GCI campaign.  In addition to farming out the most important work of the campaign to a family member (a bad idea even in an enterprise far less demanding than a major political campaign), MoveOn also seceeded from the America Votes Coalition (presumably at GCI's behest) and ensured redundancy and ill-will with our "allie" organizations like ACT.


by Patton on Thu Jun 29, 2006 at 04:19:35 PM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (2.00 / 0)

Patton-
FYI, as I was involved with the early stages of the campaign, I can tell you what the rift between the America Votes Coalition and MoveOn was, and it ironically cancels your two largest critiques. MoveOn had hoped and intended to use ACT's 'VAN' for LNVB (the 'VAN' or volunteer action network, I think it was called, was ACT's big database into which all the info gathered by their months of paid canvassing was stored), but ACT REFUSED to allow MoveOn access. I think this had something to do with a request for reciprocity: ACT wanted access to MoveOn's member list in return for access to their voter file, and MoveOn had pledged confidentiality to all their members. In any case, MoveOn was forced at the last minute to build the 'WAC' instead of using the VAN, and this short timetable was to blame for nearly all of the serious problems encountered by users of the WAC (which, I agree, was the largest source of difficulty on the campaign).

Justin Ruben, by the way, also worked and continues to work for MoveOn, so describing him as 'Adam Ruben's brother' doesn't really do him justice: both Ruben brothers work for the same organization, MoveOnPAC, and Justin built the WAC because MoveOn needed someone internal to build the WAC in the short time before the campaign was launched. Hope that clears things up for you.

One other note re: America Votes and MoveOn. I worked in PA, and in PA we simply coordinated with the America Votes folks on the state level instead of the national level. I think this was the case in a few of the big states.


by James Gatz on Thu Jun 29, 2006 at 05:28:46 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 2)

I have also heard that explanation for the MoveOn/America Votes rift.  One question, then: do you think MoveOn is confident that its members' privacy was protected from Telefund?  And even putting that aside, that means that this campaign was about something other than winning the election for which we were purportedly turning out votes.

As for Justin Ruben, I'm sure he's a smart guy.  I met him at a training and he was certainly very friendly and likeable.  But you've got to look at the bottom line, and the intended lifeline of this campaign failed.   Completely, unequivocally, and objectively.  GCI was using the promise of the MoveOn campaign as a carrot for directors/organizers beginning at least in early June (when I heard it from Doug Phelps in Boston), so I have trouble looking at the WAC as a "last-minute" fix.  Maybe I'm unfarily singling out Justin Ruben, but that would be because:

  1. He built it.
  2. It failed.


by Patton on Thu Jun 29, 2006 at 06:19:28 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 2)

If Patton, who I know and will recognize my sig line, tells you something...believe it. What you leave out of your analysis what that neither system was worth a damn.

Specialty software for true Voter Relationship Management has only now been created that will allow an organization of any size to emulate the CRM , Customer Relationship Management, software of all the largest companies in the world. This isn't an advertisement so I'll keep that to myself.

The days of excel sheets and homemade systems cranked out by 'specialists' who don't have a long background in major corporate organizations (and therefore understand CRM), is, or should be over.

Even today, there are major campaign software organizations that crash their servers on the donation sites of their clients because they don't anticipate the pipeline necessary in the last few days of a quarter. How many donations are lost because of poor planning? And is that very hard to anticipate?

One of the Candidate's I was staffing even had two $1,000 contributions sent to another campaign! How did we know? The contributors called to make sure the candidate knew they had made the contribution that they had promised.

Boy, great campaign software! And this is from a company with many clients. I called my buds that use the same company and warned them the same afternoon it was discovered.

Democrats continue to treat campaigns as if they are not professional enterprises! They are, or should be, run with the precision of a very profitable business. The result is certainly more important.

Campaigns could emulate the most professional of enterprises and the stakes would still higher than ever. Yet we have candidates at the 'Take Back America' meeting that, when asked who they were using as their Field Director, answered, to another well organized candidate,...."What's a Field Director?"

This is the fallacy that we are fielding good grassroots campaigns and the fallacy of thinking we can field real campaigns in every District.

We don't have enough good, experienced people to be qualified Candidates for each District who are willing to pay the price. And the price is higher than hell.

Hell we don't have enough people to even staff that many campaigns.

Gov. Dean said a '50 State Campaign', not a 435 seat campaign.

Which ever system had been used...it would have been a problem. Notice which organization isn't even around anymore, if memory serves?


just a red meat eatin' Democratic Dawg frontpaging at The Democratic Daily...
by BigDog on Thu Jun 29, 2006 at 06:54:12 PM EST
[ Parent ]

Wow, what a rating! (none / 0)

Badly rated for telling what I see after being involved for many, many years. Amazing.

I thought free speech and open discussion was still a Democratic Value. Apparently not to all.

I wonder which part she disliked the most.


just a red meat eatin' Democratic Dawg frontpaging at The Democratic Daily...
by BigDog on Thu Jun 29, 2006 at 11:14:36 PM EST
[ Parent ]

Re: Wow, what a rating! (none / 0)

After some research, apparently SarahStJames really enjoys the number #1.


just a red meat eatin' Democratic Dawg frontpaging at The Democratic Daily...
by BigDog on Thu Jun 29, 2006 at 11:17:24 PM EST
[ Parent ]

Grassroots Campaigns Inc's Great War of 2004: (none / 0)

I'm sitting here in a mountain town running a campaign by building my own Voter action database.  Kinda dumb if there was another way.  Our state party contracted with VAN which seems to be better than I've seen elsewhere, but I don't qualify for this.

I moved from Kerry GOTV to MoveOn GOTV in '04 because I was impressed with how much better MoveOn was -- and I watched in amazement while their WAC was built in days and improved by the hour. Having built systems in the past I was impressed.
  Crappy data hindered both, maybe we'll do better with VAN.
  We started a couple Orphan MoveON groups after the election from abandoned volunteers and co-ordinators.  We were upset that the MoveON privacy policy kept us from reaching those whose names we didn't manage to get during the depressing day after debriefing.

Yes MoveON has its problems, but its strengths too.  I'll take what we've got and work to make it stronger for 11/06 and 11/08


by NeoLeftist on Fri Jun 30, 2006 at 03:11:03 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

I'm not sure that this was either GCI or Moveon's fault.  The WAC was rushed into production on VERY short notice.  As James points out, it was a last minute thing.  However, it was never even !@$#@!$ beta tested!

I think a lot of the problems go to a lack of long term vision.

1) It's ok to burn out staff for the cause, more will graduate from college next year!

  1. We don't need to set up a client for after the election, something will happen!
  2. Well, sure it's August and we don't have a GOTV contract, but we can put it together at the last minute!

I think a lot of it simply is about short term goals (as Greg says, all about the model!), versus long term strategy.  And when you contract for a group like the DNC, well, the strategy is sort of their responsibility anyways, so the emphasis gets placed on relentlessly pushing up numbers, rather then on building a movement.


by dansomone on Thu Jun 29, 2006 at 05:33:58 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (2.00 / 2)

Get out of Florida.

As a veteran of many campaigns (including the MoveOn 2004 LNVB effort), I've got to say that it sounds like grassroots political organizing is not, how shall I put it, Greg's calling. That's okay. It's not for everybody. But please don't take it out on the rest of us.

I can't help but notice that Greg's getting hung up on the relatively minor things that went wrong - rather than all the big things that went right. Yeah, it was hard work. Yeah, there was some hollerin' late at night (has anyone ever worked on an electoral campaign without a little bit of, er, creative tension?). And sure, we had to revise some of our systems on the fly.

But that goes with the territory - both short term campaign mobilization and the kind of long-term progressive movement building for which Greg advocates and which MoveOn.org has pioneered. Getting people organized is hard work and it requires tough people to do it. In the words of Democratic strategist Michael Houley, "All I know is that the ones who stop fighting first always lose."

From a broader perspective, I find it quite surprising that Greg chose MoveOn.org as his target, despite his negative experience in political organizing. I feel like if he had lifted his head up from his navel for one second any time over the last 10 years he would have noticed that MoveOn.org has probably done more than any other organization to build a lasting grassroots-based progressive movement.

As I describe in my forthcoming book Fear and Courage in the Democratic Party, in the late 1990's, while Democratic party hacks (and most of the big progressive foundation dollars) were funneling their resources into lobbyists, ad buys, and single issue organizing, MoveOn was building a movement. MoveOn made a critical innovation in progressive organizing (or, rather, remembered some basic principles of community organizing). MoveOn mobilized people by appealing to them on the hot issues of the day - giving them a way to do something about the things they already cared about. It gives people the tools to do something about their priorities, rather than imposing its own priorities.

As a result, MoveOn has found it comparatively easy to get people involved - and has seen its membership grow literally exponentially to over 3.2 million.

These people might first get involved on a single hot issue - the impeachment of Bill Clinton, the Iraq fiasco, high gas prices, drilling in the Arctic Refuge, or an election. But MoveOn gets you hooked really quickly. You start to see how millions of people working together can make a difference. You start to see that the same people and institutions are behind all of these problems - and looking for ways to tackle their power systematically. This grassroots support was why they were able to raise more than $50 million in primarily small donations to work on the 2004 elections - and $50 million don't lie - that's a lot of authentic grassroots love for MoveOn.org.

Movement building was what MoveOn's Leave No Voter Behind project was all about too. Sure, we were working to beat Bush, but MoveOn's field organizers' and volunteers' hard work meant that we were also able to reach people who might not have been in MoveOn's email networks and get them involved in political action. Many of those people got involved in politics for the first time when someone knocked on their door during Leave No Voter Behind - and remain involved in MoveOn's efforts to win the 2006 elections, get big oil out of Congress, save NPR and PBS, and generally make this a better world! If this isn't movement building, I don't know what is.

Greg may not know about all the organizers currently in the field running Operation Democracy. He may not know how many active MoveOn volunteers first got recruited through LNVB. He may not trust MoveOn's numbers (though I don't understand why not - in my office in Fort Lauderdale, more than 8000 people we contacted reported voting and the final reports I saw showed similar numbers all around the country). He may not care about all the work MoveOn is doing to save public television and keep the internet free.

Doing all of that is hard work and it doesn't always look pretty. But Greg - please get out of the way of those of us tough enough to do it.


- Glenn Hurowitz
by Democratic Courage on Thu Jun 29, 2006 at 05:32:10 PM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 2)

The "1" rating is for piling macho crap onto the end of a post shilling the PIRG/GCI party line.  I'm sure you're a really good organizer, Mr. Hurowitz (in all honesty, the PIRG lifers I meet always are), but you're apparently better at real grassroots than at astroturf.

I went on from working GCI busted-ass 2004 campaign--and even trying to work for them in 2005, because I think their professed mission is laudable--to continuing to work long hours on Democratic campaigns.  I'm currently managing a targeted legislative race in Oregon, and I'll put my work ethic up against anyone's.  Am I a sissy because I think GCI ran a stupid and ill-conceived campaign?  Or am I just a few barfights away from attaining that sweet Doug Phelps wisdom?


by Patton on Thu Jun 29, 2006 at 06:37:25 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 1)

I can't do much better in response than Patton. I'll add only: I was one of two people (out of fourteen) in my office to meet the goals. I worked goddamn hard, and I was glad to be able to do the work that needed to be done -- but I didn't have a single successful day of organizing until I stopped listening to my superiors and started lying to them.

Those who let themselves be brow-beaten by yippeeyay thuggery like what we see in this post found, by the end of the election, that all of their hard work had been wasted.


"In it to win it!" - http://beatingbush.cc
by greg bloom on Thu Jun 29, 2006 at 11:00:17 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

As someone who has worked as a PIRG canvasser and a MoveOn volunteer I feel like my two cents are worth offering here.

I'd have to concur with some of the other comments I've read above. Yes, it's not easy to be a canvasser and ask people for money. Yes, the political systems that require the DNC to raise money this way, even though it never comes close to matching the incredibly deep corporate pockets of the RNC, remains frustrating and needs changing (I would argue that the answer is changing our system of political contributions and working towards campaign finance reform, but that's probably a discussion best left for another thread). And yes, even as a volunteer I heard of some of the hard things that went on with MoveOn's computer systems during the election.

This may get me blacklisted by all you armchair analysts out there, but so what? Not a single point that you raise can compare with the sense of purpose shared by my coworkers and I as we diligently checked our MoveOn emails, made plans to organize buses to swing states, and hosted house parties whenever a salient political debate or especially fun action occurred. When I sat in the living room of a neighbor (many of which I'd never actually met before) and watched as literally millions of people around the country who were just as fed up with the Bush Administration as I was tuned in, it felt like I could see the movement I was apart of growing. That little dot in Iowa? I felt like I knew them, like we were all in it together.

When I got to Philadelphia in the last week before the election, I witnessed the power of disparate groups pooling their resources, grandmothers going door-knocking, and often, despite already having given money, for many of us this was the first time really feeling connected to a national movement. Whatever it looked like for you as an organizer, for me as a volunteer, it was a life changing experience that made me believe our people are willing to stand up and get involved. All you armchair analysts will have to agree, that's not a bad way to start a movement.

My suggestion would be, instead of spending your time tearing at organizations that are ACTUALLY working towards positive change, you figure out how to help them solve those problems. Don't fall into the conceit of thinking you're the only one who's noticed an issue, but rather wrap your mind around the bigger picture (like who you'd like to see in office in 2008 and how do we get there?). Because I guarantee that the folks that brought us the Iraq War and Leave No Child Behind have not slowed down at all.

-Sarah


by SarahStJames on Thu Jun 29, 2006 at 05:52:53 PM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (2.33 / 3)

Sarah, I don't want to disparage people's commitment or discredit the positive feelings that can come from taking part in something like this -- so I wasn't going to respond to your comment. But then you go and rate down other people who are also just sharing their experience.

We're questioning the leadership in charge of these campaigns, as there is good reason to doubt that it is well-serving the commitments that thousands of people like you have made. Your two cents are appreciated -- but you don't need to go around devaluing others'.


"In it to win it!" - http://beatingbush.cc
by greg bloom on Thu Jun 29, 2006 at 11:43:38 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (2.00 / 2)

Sarah:
I, like almost all the organizers I know from this campaign, still have a lot of respect for MoveOn.  I just think they hired someone who did a bad job by them.  I used to have a crappy bank, but I didn't hate myself.  I just switched banks.  

I think that giving "1s" to people with whom you simply disagree is an abuse of the rating system.  I gave a "1" to "Democratic Courage" because he was making a pointless personal attack rather than presented a reasonable position.  


by Patton on Fri Jun 30, 2006 at 01:51:38 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 0)

I was a volunteer field manager for MoveOn in the Philadelphia suburbs in 2004.  I used the WAC, I worked with local MoveOn staff, and my overwhelming impression was of a group of amazing, capable people, from the top down, coming together to accomplish something unprecedented.

And I have to say, I thought the WAC was pretty cool, and useful.  Maybe they needed to work out some kinks early on, but as an online advocacy professional (and a grassroots organizer with a few years of experience under my belt), I can tell you it was miles ahead of any GOTV technology I've ever seen.

Political parties have organizational structures honed over the course of decades.  MoveOn built a program from scratch in the course of a few months.  Parties have budgets that are orders of magnitude more than MoveOn's, and they have hundreds of staff at the top levels.  MoveOn's top-level staff is tiny, and I have no doubt that most other organizations, given the same budget, couldn't have come close to accomplishing what they did in 2004.

Was my experience typical?  I can only speak for the 20-30 volunteers and staff I worked with in Philly.  We all felt part of a great team, with a few visionary staffmembers listening to the voices of millions of people and putting it into action.

And the fact that MoveOn has kept growing steadily since 2004 suggests that most people think they're doing a better job of changing this country than anyone else out there--and that 2004 was part of that success.


by ReformOhio Marc on Thu Jun 29, 2006 at 06:00:28 PM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Hey, I was an organizer in Philly. I hope they do work out the problems (I would say it was more than mere kinks) with the WAC, because I agree that it could've been pretty cool and useful.

However, the WAC was a rush job. It had way too much intended functionality for them to debug adequately in the couple months they worked on it before primetime. Instead of trying to do everything from volunteer recruitment to communication between volunteers to voter contact tracking through the WAC, they should have made a more modest system for 2004.

I hope they spent 2005 and early 2006 developing the WAC if they intend to use it this year.


Race to 270: Tracking presidential elections since 2004.
by bschak on Sun Jul 02, 2006 at 02:54:29 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's (3.00 / 2)

I would like to offer a really different perspective. During the first half of the 1970's, we "organized" the American anti-war movement against the war in Vietnam. My brother was busy driving giant truckloads of explosives between Vietnam and another country for the U.S. Army. We did not "organize" really. We in fact disorganized. How did we disorganize? It involved a giant rollicking agenda, involving acquiring home printing presses (available Xerox machines were on the horizon at best, so I snagged a Gestetner stencil-based printer, which put out really nice crisp copy), lugging amplifiers and stage speakers around for bands, obtaining marijuana and acid (rather tricky, that), challenging brutal pigs (vernacular for "police" at the times). I will never forget running my ass off through the cafeteria of Georgetown University in D.C., stoned out of my gourd, pigs with batons of baseball bat proportions inches behind me, serious straight, oblivious students calmly writing their papers as we flew past, all the pigs in the word right on our heels.

There was a madness to our methods, but it was very simple. Our one organizing principle came down to this: more warm bodies. We devoted less than 10% of our effort to "organized activism." 90% we invested in the warm body movement. Grab somebody. Get them stoned. Introduce them to their first chick or dude. Get them to go to a band performance. Read our underground paper about the evils of Nixon, et al. Then get them to march, or picket, or lie down on a highway, or go to D.C. We usually hitchhiked to D.C. from Connecticut. Got a ride back one time with a tough cop who worked in Harlem -- and had a nice conversation with him.

Now, we did not take Noam Chomsky, or the others who preached the gospel of organization with any seriousness. We did not try to "influence the masses." We simply tried to recruit the masses! Show them a damn good time, get them do do something, like a protest maybe. Then they were on your side. Another "warm body." Of course, it all hinged on the prospect that some of those warm bodies would begin to begin doing what we were doing, recruiting yet more warm bodies. We knew full well that our protests counted for virtually nothing. No problem. The whole damn Fire Department in Danbury Connecticut put on this huge parade, dozens of fire engines, etc., to support the damn war, So we just organized people to get stoned and go down to Main Street to laugh at them. Told this way, it sounds like fun and games, I guess. But really the effort involved was enormous. But there were tons of gratification just in watching the damn thing grow and grow into the monster it became.

But we had this principle written in stone: If we bring anybody in, we had to show them a hell of a good time, and then get them to "act." And it really mattered not if the "acts" were 100% futile, just so long as they recruited more warm bodies that were willing to go the Long March. To put is succinctly, this worked. We cannot say that we caused the war to stop, but stop it did.

After the war stopped, my brother came home. I can just say that life has not been very easy for him since. Then I and a few of my friends did a stint with "Ralph Nader's Raiders." He's from Connecticut, so he had this big "project there with people going door-to-door, asking for signatures and (I think) donations. Connecticut. Rich people commanding us to get the hell off their doorsteps. Three days of that, nonstop harassment from these well-heeled conservatives in the neverending rolling meadows of Connecticut's lush suburban utopia, and we had become totally demoralized, dunned into cataleptic speechlessness. So we approached the "main organizers" -- nicely dressed folks who had that aura of intense sanity on the cusp of ripening into outright smarm -- and basically told them "you guys are nuts." Now I don't know if they were really nuts or not, but we knew they pushing us onto an express lane to nowhere, and we wanted out.

Flash forward 30 years, and now it's 2004, and I am blogging on repentantnadervoter (dot) org, a web site proprieted by this guy named Soto. Most of us there were in repentance for having voted for Nader in 2000, thus allowing the damn court to install Bush in the White House. Actually, I had not voted for Nader at all, but for Gore, having learned my lesson 30 years before. I was shocked to find that there were tons of others who had had previously experienced similar disasters with Nader and is Raiders, and would never vote for him. I have nothing against Nader, except that his nutty "campaign" had affected me like a whack over the head with a plumbing wrench. He would have garnered 10 times as many votes had he not allowed so many folks to experience that pathetic mission into those benighted fat-cat suburbs.

So I ended up taking up about half the bandwidth of repentantnadervoter (dot) org for in-depth rants against the evils of computer voting. And my assessment now is that they were rather prophetic, and will come to be seen as even more prophetic in the months ahead.

These days, I blog a lot. One thing I do, that everyone else seems to be neglecting. I try to keep bringing in warm bodies, regardless of their potential as organizers. I avoid giving "1s" to comments, because, to me, holding on to all the warm bodies is crucial. If someone with scant talent for writing contributes a lousy diary entry that still represents a good effort, relative to their slight talent or inexperience, that diary gets my recommend. Maybe it's not a great post, but by recommending it I am reaching out for yet another warm body that is likely ready for the coming Long March. So far, it looks like I am the only one around here who does this kind of hand-holding.


by blues on Fri Jun 30, 2006 at 01:19:57 AM EST

Re: Grassroots Campaigns Inc's (none / 0)

Fall, 1960, moved to Philadelphia where husband was to attend graduate school at Penn.  The first week we lived there (brown stone walk-up, Walnut Street, West Philly) our "Ward Heeler/Healer" showed up at our front door and told us where to register to vote and whom to vote for - Kennedy and straight ticket Dems.  Second week, she came back and asked to see our registration cards and Nov. 8 walked with us to the polling place.  Of course, she was paid for every registration she got, but still, that was warm and fuzzy.  Then later touring with the Carter's Peanut Brigrade composed of folks from Georgia who breezed through little towns, honking horns, handing out literature, and getting kicked out of local stores.  One brigader said "Well, sir, We've been kicked out of a hell of a lot better places than this."

All said, this has been a great thread.


by JFinNe on Fri Jun 30, 2006 at 05:01:46 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's (none / 0)

What do you mean? I'm sure that GCI is doing that kind of hand-holding! <snark>

Nice post. I completely agree. Most Democrats are constantly pushing people on the left away from the party. That is why the Greens were able to capture any of the vote in the first place.


"Make it stop! Please! Make it stop!"
by OsoDelMar on Sat Jul 01, 2006 at 12:00:35 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's (none / 0)

Although mentioning a non-existant website certainly doesn't help your argument.


"Make it stop! Please! Make it stop!"
by OsoDelMar on Sat Jul 01, 2006 at 12:16:46 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Greg,

The title of this post does not accurately reflect the body of the post.


by Matt Stoller on Fri Jun 30, 2006 at 10:13:21 AM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

The title of the series is 'Grassroots Campaigns Inc's Great War of 2004' -- since it is looking back to the past (unlike 'Strip-Mining...'). The subtitle of this post refers to the fact that MoveOn rehired the company that ran a failed campaign.

But, it is a bit clunky, isn't it? I'd consider changing it. Care to elaborate?


"In it to win it!" - http://beatingbush.cc
by greg bloom on Fri Jun 30, 2006 at 10:21:17 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Greg,

No, it's not clunky, it is inaccurate.  Moveon.org did a GOTV program in 2004 for the first time ever, whereas Bob Shrum lost seven Presidential campaign.

Your metaphor is false.  That can lead to serious problems in conveying what you are trying to say and on your credibility.  


by Matt Stoller on Fri Jun 30, 2006 at 11:00:20 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

They did not "do" a GOTV program, they hired an ill-prepared vendor to "do" it for them.  Therein lies the Shruminess.  It goes back to my bank analogy upthread: MoveOn is great, but they hired someone who didn't get the job done--and now they re-hired them for 2006!


by Patton on Fri Jun 30, 2006 at 11:14:40 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

There is just no proof throughout this entire series that GCI failed at its job of turning out voters.


by Matt Stoller on Fri Jun 30, 2006 at 12:37:34 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

I can't speak for Greg, but I know these things:

  1. This is the first installment about the MoveOn campaign.
  2. Greg is a prolific dude, to say the least.
  3. Thus, we are likely to hear the details of the failure of the MoveOn campaign in subsequent posts.
  4. The did fail.  99% of the people I knew who worked for them would agree, and 75% of the people I know who were still working for them on e-day would agree.  

More broadly, I don't think that I completely bought Greg's conclusions about the the DNC campaign (I really like the general idea of a break-even "membership-style" canvass for a political party), though I don't dispute the evidence on which he based them.  I've got a feeling, though, that I am going to agree with his analysis of the MoveOn campaign.  I think it is important, though, to recognize that he has essentially two different theses, and he has only begun defending the one for which you (rightly, in a literal sense) note a lack of evidence.


by Patton on Fri Jun 30, 2006 at 01:01:16 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Well there's a lot of anecdote so far.


by Matt Stoller on Fri Jun 30, 2006 at 01:12:20 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

...and a lot more to come, I presume.  Hey, maybe Greg will turn out to be wrong, but it's obvious that he intends to write a series with this post as the first installment.  What you are doing is the equivalent of walking out on the first act of a play because it lacked a dramatic climax.

You want non-antecdotes:

  1. Ohio has (and has had for years and years) lots of little precincts compared to many other states, and many of these share polling places.  The WAC--and the broader precinct-prioritization concepts employed by the campaign--still had no way to account for this when our two-day training convened in mid-September.  The initial attempt to jigger the WAC for Ohio failed, and it wasn't functional until a couple weeks in.
  2. The WAC's ability to load and process MoveOn member data for recruitment calling never got off the ground, leading to much of the deaht-by-spreadsheet in what was billed as a technologically fleet operation.

I did some amount (not a lot, and not in a leadership role--I don't want to overstate anything) of data-gathering for GCI's wrap-up project following this campaign.  I won't talk about the data or the conclusions, because even if I don't like them I respect the professional confidence that I agreed to enter into.  But I will say that in Ohio (a state which would have been  nice to win, yeah?) any increase in turnout in our precincts did not exceed what could have been expected from all of us canvassing ourselves 10 hours per day instead of organizing for 18.

Ultimately, Matt, if you want a Chris-Bowers-esque empirical exposition of this campaign, you will probably not be satisfied by anyone.  I'm sure that if Greg asked GCI for a list of the precincts they targeted in 2004, someone would die laughing, so we won't likely get a precinct-by-precinct breakdown.  But the thing is, when you multiply it times 400 or 500, the plural of antecdote is data.


by Patton on Fri Jun 30, 2006 at 01:37:12 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

I thought their job was to raise money for the Democratic Party and, in the process, to create a donor list for the party to use going forward. Did I miss something?


"Make it stop! Please! Make it stop!"
by OsoDelMar on Sat Jul 01, 2006 at 12:02:05 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

GCI is a contracting firm.  The DNC contract was as you described.  The MoveOn contract is the one being addressed in this post.  GCI moved lots of staff from the DNC campaign to the MoveOn campaign, so many folks have experience with both.


by Patton on Sat Jul 01, 2006 at 02:14:27 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Yeah, but I take Stoller's point. The Cycle of Shrum is totally apt, and yet the title isn't served (plus, it is clunky). I'm mulling now, but be warned, I might have to resort to lame puns.

('MoveOn PACs it up again'? See what I'm working with here.)


"In it to win it!" - http://beatingbush.cc
by greg bloom on Fri Jun 30, 2006 at 11:18:52 AM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

Title changed! I went proverbial. Pardon the length.


"In it to win it!" - http://beatingbush.cc
by greg bloom on Fri Jun 30, 2006 at 11:35:04 AM EST
[ Parent ]

Thanks Greg (none / 0)

I agree with you on all this.

The saddest thing I have discovered while examining this issue is the fact that the PIRG office in LA actually UNIONIZED and then the PIRG management has basically shut down that office. We can all agree that everyone that works for GCI and other paid positions doing grassroots "organizing" work over 8 hours a day. My grandfather knew something about organizing and helped to organizing and unionize and helped to make sure that we all had an 8 hour work day. We have forgotten something since those days. Since I can't support a company in India that hires child labor and I don't shop at Wal-mart because of their bad labor practices then I certainly can't support GCI or other "progressive" organizations that are exploiting workers in this country. The saddest part is that the Democratic Party is complicit in these labor practices.

(I worked for PIRG in the early 90s and found the conditions to be EXACTLY as you described them, even then. It was only about the money.)

I understand that many people volunteer their time for campaigns and organizations. That is great and should be encouraged, but these organizations are not doing that. These organizations are hiring people. They should be responsible for their bad practices just like Wal-mart and any other employer.


"Make it stop! Please! Make it stop!"
by OsoDelMar on Fri Jun 30, 2006 at 11:31:02 AM EST

Re: Thanks Greg (none / 0)

Like I've said previously -- there are only two ways to hold them accountable. One is to unionize the workers, like the LA Fund office tried. The other is to pressure the clients, like the DNC and MoveOn (and Sierra Club and Human Rights Campaign [good luck] and Mother Jones and so on...).

If anyone has any ideas about the best way to bring that pressure, please share.


"In it to win it!" - http://beatingbush.cc
by greg bloom on Fri Jun 30, 2006 at 11:39:18 AM EST
[ Parent ]

Re: Thanks Greg (none / 0)

Greg,

You just haven't proved anything except that there are organizers that are dissatisfied with their experience.  You can't 'hold someone accountable' without a clear rationale, and there's just no clarity here.


by Matt Stoller on Fri Jun 30, 2006 at 12:40:39 PM EST
[ Parent ]

Re: Thanks Greg (3.00 / 1)

Matt I worked on the DNC campaign right up to the last week before the election. When I went to help MoveOn in Ohio, I saw a failed campaign. Was I dissatisfied with my experience? No, in fact, I was quite happy I stayed on the DNC campaign. It was awful to see that these people put so much energy into something that fell totally apart (for reasons that were, in many cases, embarrassing).

This seems like the kind of discussion that you would be supporting. Instead, you're banging your chest like an ape. Like you just don't like someone hunting on your turf.


by Lockse on Fri Jun 30, 2006 at 06:57:57 PM EST
[ Parent ]

Re: Thanks Greg (none / 0)

I actually very much appreciate open discussion of these issues.  I encouraged Greg to write these diaries, but I don't find them convincing.  It's very important to prove your case if you want to make change.

I see no real proof here of anything actionable.  This is partly a response to the opaque nature of field campaigns, but Greg isn't criticizing the opacity.  He's just asserting that these campaigns failed by reiterating what he found out by talking to a group of what sounds like disaffected organizers.  What is failure?  What is success?  He doesn't even define those.


by Matt Stoller on Fri Jun 30, 2006 at 07:19:30 PM EST
[ Parent ]

Re: Thanks Greg (none / 0)

Mother Jones Uses them? Really?


"Make it stop! Please! Make it stop!"
by OsoDelMar on Fri Nov 10, 2006 at 12:48:24 AM EST
[ Parent ]

another organizer's take (former PIRG, worked LNVB (none / 0)

Before I start, caveats:

I worked for PIRG for two years, though I do not anymore.  Excellent experience in organizing and political operation.  Many social change organizing and activism groups simply treat PIRG as fodder for their mid-level positions, knowing that 1-2 years of working within the PIRG model is like 3-5 years with many other outfits.  PIRG organizers are passionate, smart, talented, and skilled.  They are not the "professional" class of campaign consultants.  They are professional organizers in that they view their work as a craft.  And they treat it that way and ply it that way.  For that, I am very grateful.  

I am now working (before heading back to school for a masters and/or PhD in public policy and poli sci) in the corporate world, making tons of money more than what I used to (and working slightly less hours, though not by much), for a socially hip and responsible software company.  But I am working with the executive team at 24-years old in part because of my great experiences with PIRG.  And what people have said above about the PIRG model in the sense that you have to be pretty tough and badass to do the work the way they do it is totally true.  It's not the only way to do the work in the larger sense, but an incredibly effective and time-tested way that has developed over time and continues to do so.  And any organizing and activism outfit will tell you that their model of organizing is the best, even those that are blatantly inferior.  The thing about PIRG is that while they're good at organizing and teaching people how to organize and especially at politicizing folks (I would say that about 40% of the people the PIRG/Fund network hires as organizers or directors - not canvassers - are not necessarily apolitical, but closer to that than political junkies), they are just not good strategists.  They pay lip-service to thinking strategically and thinking long-term, but I have really struggled seeing it in their work, and in the ways many of you have brought up like treatment of workers and attitudes and cultishness (about that I kid - if you work 12-16 hour days with people for 3 months, 6 months, 9 months straight, you develop a bond and you grow more similar...the whole PIRGcest thing is like that too - and I'm glad about that, it's how I met my future wife as she was on the USPIRG board and chaired the State PIRG student board at the time I worked as a canvass director).  But really, you can't go to PIRG and ask for a good electoral strategy or good long-term strategy about politics and social change, because frankly, their intelligence and aptitude are not in that direction.  They are about organizing, and being good at that.  Ask 5 different organizers if long-term political strategy is part of a good organizer's toolkit, and all 5 will say yes, but 3 of them won't know what you really mean and the other two will just be inept in that area anyway.  

And that's what this comes down to.  More caveat-ing: I was called up by the Fund's national director while working out of Chicago to move to Columbus during the LNVB campaign to help pick up a flagging office that had been staffed partially by GCI people, and partially by PIRG people.  Here's the dirty secret you've been looking to find: the people who were PIRG folks who took leaves of absence from their normal gigs to go run the MoveOn (p.s. Adam Ruben from MoveOn went through PIRG's Green Corps organizing school and was USPIRG national field director before he went to MoveOn - and he's really good at what he does; and MoveOn recognized that GCI could be a thing that was as good as the PIRG thing they used to work for - I believe that more than just Adam were PIRG staff before - and that's why they initially went with GCI to do work for them) part of the campaign were great at their jobs, and the offices built around them survived.  The people who were initially all GCI were largely gone by the time I got there because they were a) not that great organizers and b) mentally not tough.  That is part of the thing; GCI was roughly a year old by the time 2004 rolled around in full.  They did not have the national infrastructure built up in the middle and lower levels the way PIRG has cultivated for years.  By now, and in the future, I would bet that GCI will get much better at it and end up being better than PIRG, because I see a longer-term swing away from issue groups (especially as they blow themselves into irrelevance) and toward better partisan organization on the liberal side of things.  And liberal politics and Democratic Party ID (at the least the latter will be in the future, and the former is now) are easier to attract and recruit around on a sheer emotional level than any particular issue.  So that will come with time.  The 2004 experience was the first of its kind, and sooooooooooo many kinks needed to be worked out.  I am more than willing to give GCI another shot or three at getting it right, especially as they continue to improve (and actually suck away old PIRG staff and attract some quality new people).  

GCI doesn't need to be less like PIRG, but in many ways needs to become more like PIRG, and they are.  But the fact of the matter is that neither GCI nor PIRG are going to cover the strategic plans for large-scale partisan-based (or otherwise) social change.  They can implement the tactics really well, and I see a corps of more or less professional organizers working in communities as a great way to empower local citizens to be the change (although both PIRG and GCI need to do a much better job of hiring people and placing them closer to their natural homes and not just plucking some girl from Connecticut that went to Sarah Lawrence and plopping her in say Austin or some dude from a Big 10 school and shipping him out to the East Coast...it is a larger issue of recruitment that could be a whole discussion on its own).  But the strategy has to come from another place.  

In 2004, the GCI people didn't do a bad job running the DNC canvass.  They did mess up a lot and had some really poorly-trained, unskilled people on the ground and middle-levels.  But by and large, they capitalized on the sentiments of the nation in liberal cities to raise money and build a fundraising list, which was their mission (handed down to them and contracted, I might add).  And while their people were just not ready to run a GOTV campaign, especially in the most hotly-contested election in modern history, things went OK.  There were indeed problems, but again, I attribute that more to GCI being a young organization at the time than their model or organizing.  Has anyone here who has bitched about the hours and treatment worked on a serious electoral campaign before?  I can't imagine anyone had on a presidential campaign of this magnitude, because really, there hasn't been one like this in our lifetimes (unless you were bopping around Kennedy or McCarthy HQ in 1968).  So you know what, if the hours were long (I worked no less than 16 hours a day the entire time I was on GCI's payroll in Ohio as a field organizer with the MoveOn campaign), yeah, but they had to be.  Staff get treated gruffly at times when you're stressed, when you have tight deadlines, and when it's about passions and ideals (much more so than money - there's always another gig in the corporate world, you can't just win another election in a month if you lose in politics).  Yes, it happens.  But I can't help but echo what has been said by others about thin-skin/thick-skin.

I'll grant a few points and say that that is really where I think this discussion should head, not just wholesale complaints about "the hours are too long" or "the pay is too low" or "I got misled."  Yes the hours are long, but there's a lot to do and not a huge budget to do it on (i.e. hire more staff) especially compared to what the right has working for it.  The pay is low because we work for progressive causes.  We're not working to repeal the estate tax for the upper 1% of wealth-owners, we're working to bring about an economy that is as close to being as just to the lowest level of its workers as it is to the highest owner of production as is possible.  Deal with the lack of money or get out of it.  I did, and I'm thrilled, because now I can volunteer instead of doing it professionally, and I'm making money and having another amazing experience for professional growth - and best of all, I figured out that I want back in.  The money isn't worth it to do something else, and I'm happy enough when working for peanuts doing something I love (in a larger meta-sense, I'm not going to do the on-the-ground organizing or canvass directing I have done before).  And if you think you were misled in the past, sorry.  I think I might have been initially too, but it worked out so much better than what I could have ever possibly imagined.  And if that were the case 2 years ago, I feel like both PIRG and GCI have become so much better than they ever were before about being up-front, clear, and direct about their expectations for people and what it is they'll do.  So at best, your complaints are out of date.  At worst, people with these complaints might have just had a touch of naivete and misunderstanding about political organizing or campaign work.

What I say is that those who are responsible for larger-level and longer-term strategizing need to do a better job.  Not in that they should choose not to contract with GCI, but instead in choosing what they have things like GCI do.  Right now, thanks to the 50-state strategy and people giving $$ to the DNC, they have hired their own organizers everywhere.  That's awesome, and I'm taking the organizer that lives around me (who needs to do a better job getting me doing volunteer things with the background I have, but he's good people, so I'll cut him some slack) out for a beer and food next week.  He deserves it and works hard and does a good job.  The 50-state strategy is a third-tier long term strategy.  And it's a damn good one (tiers are not about quality, but depth of timeframe and goals - too much to talk about here I realize now).  But that is not going to be enough full time organizing for election year and non election year activities.  The DNC and the Democrats and DCCC and DSCC (when the latter two get their shit together and move beyond dollars) need to have someone that they can count on to help out and do other great things.  That's where GCI can come in and provide that expertise for actualization.  GCI can do it for other groups like PFAW or MoveOn (don't mistake MoveOn.org for MoveOn PAC or whatever, the election law is what separates them, but in name only - don't kid yourself into thinking that MoveOn PAC is not the same entity as MoveOn.org).  But the second-tier ( second lowest-level) strategy like actually having a consistent door-to-door canvass to contact voters and do x, y, or z (the choice of x, y, or z - first and second tier I would consider "tactics") has to come from a set of people at the DNC or wherever that have their shit together.  That is what it means to have Howard Dean as chairman - we have to keep him around (another point: I got to meet Howard Dean because of my experience doing the MoveOn organizing in Ohio - he's good people for real and professionally).  All the good strategizing has to come from enlightened people - and that doesn't mean professional losers like Bob Shrum, who I assure you had nothing to do with GCI or MoveOn's work.  It means a reformed DNC and Democratic Party.  And then we'll see a better third and fourth tier of strategy.

Should GCI re-evaluate what happened to them and their people and what went wrong in 2004?  Of course.  But it's too late now to make that comment fairly.  They already have.  And I'm sure that they will post 2006 as well and so on.  That's just good business.  They might not always get it right.  I would say that there is no single entity of organization in the world, business, political, etc. that has their model (if they even have one, much less a working one) 75% down and just well-oiled.  So don't expect it out of such a young one like GCI.  But they were phenomenally successful at what they did when they did it, relatively speaking.  Now it's about reconciling the word "relatively" with the concept of absolutely and being part of creating a progressive government.  

So again, it's about what the strategy is and who lays it out.  GCI was young in 2004, developing all the time.  PIRG/GCI are professional organizers, not consultants (and they're both good at it, with PIRG being better, but GCI getting better all the time).  

Remember the Democratic Party has been largely f'ed for a long time, and has legitimately lost every single presidential election since Johnson except for two (Carter won, Kennedy would have in 68 if he hadn't been shot, Clinton hardly counts).  That's a long stretch.  Don't judge GCI or the DNC on one single election that employed a novel concept.  


Help build a stronger and more progressive Democratic Party from the grassroots on up
by Peter from WI on Fri Jun 30, 2006 at 01:55:20 PM EST

Re: another organizer's take (former PIRG, worked (none / 0)

Peter said:

Remember the Democratic Party has been largely f'ed for a long time, and has legitimately lost every single presidential election since Johnson except for two (Carter won, Kennedy would have in 68 if he hadn't been shot, Clinton hardly counts).

I doubt that very much. It really looks like Gore won, and Kerry won.

PIRG is not at all like a political campaign, in that it exists on a continuous basis, or at least doesn't become invisible on a cyclical basis. It seems to have a reliable source of funding. And, as far as I can tell, it is tied to the academic world, as are many less conspicuous, but fairly active, conservative outfits.


by blues on Fri Jun 30, 2006 at 03:07:09 PM EST
[ Parent ]

Re: another organizer's take (3.00 / 1)

Look Peter I understand what you're saying. I was in the PIRGs for much longer than you, and I really did take a lot from it (not withstanding my comment upthread at DailyKos). And I totally believe you that on the MoveOn campaign the PIRGers kept their offices together better than the fresh recruits. You are right that it is hard to find better implementers. But Greg asked me a while back why I thought the model collapsed so badly, and my first reflexive answer that it was because the PIRGers took over--because all they know how to do was implement and manage. We're not good at adapting 'strategically,' as you yourself admit. So when the real world didn't match up against the model, they weren't able to adapt and it all fell apart. The question that really should be asked is whether those PIRG-run offices were actually working better to get out votes, or whether the PIRGers were managing the staff well enough so that they didn't quit. One is not the other. (Did you read my post? It's pretty relevant here.)

Greg has asked a series of very specific questions about what we did and didn't do right. Considering how much I put into these organizations, I'd like to see a satisfying answer to those questions. I personally saw the failure that many people on this thread have described-- only for a few days but that was more than enough. I hate to think that Greg's claim (that the breakdowns were somehow caused by the leadership) is true. But I hate to think a lot of the things that these threads have made me think. On the DNC end, Greg went point by point through a campaign that I helped run and gave ways in which it could be run better -- I was unnerved to find that I agreed with him almost every step. I'm getting over being unnerved. I've decided I'm going to stop hating these thoughts.

As you know, the people at the top of GCI have been doing this for years, and it's all their show. Furthermore, the model is built so that people who have the will to do the work can succeed. If it wasn't working, and it never got fixed, then I can tell you it is not the fault of the people who signed on. Keep in mind that you're talking about young people who wanted more than anything to beat George Bush. Who were willing to do anything--if it would help beat Bush. Key word there is 'if,' people. And frankly, Peter, when you talk about them as if they were just 'not tough enough,' I kind of hate you a little bit. Some of those 'quitters' you're talking about were my staff, and they were tough as shit. I did everything I could for them, and they for me. And I know that some of them kind of hate me now, just for being part of GCI. So if any of my former co-workers are out there wondering where I get off posting this -- that's where. Deal with it -- bring a better game to the table, or start asking these questions yourself.


by Lockse on Sat Jul 01, 2006 at 06:34:34 PM EST
[ Parent ]

It's Not My Way At All (none / 0)

The entire project seems warped. First of all, what are these organizers organizing, exactly? Are they asking people for donations. A cash donation will never be worth 5% of it's equivalent value in satisfying effort. If they are trying to collect donations, I think that is nuts, since even fire departments get severe blowback for paid- donation seeking practices. Another problem is hiring people at all for grassroots campaigns. Do that, and you automatically lose most of the value of the campaign itself. An even bigger issue is that I cannot begin to imagine how there can be enough money to hire bussloads of organizers. Maybe you can do that if you have giant corporations backing you, otherwise, I don't think so. Why not just let the Republicans get tarred with that? They will always have far more money when the money counts.

I have never seen any action be effective for longer than a week where there was not enough democracy for it's organizers to modify the program by consensus at a group level of about 50. It seems obvious that once you've actually hired something like Grassroots Campaigns, Inc., you will have lost effective democracy at that level. Again, where does the money for that come from, and what is the "price" for that money? It all looks out of scale, in fact corporate. Do we suppose that the public is completely in love with corporations?

Also, I see no signs that people were actively training each other on a continuous, interactive basis. If these impressions are accurate, I would not predict that the enterprise would be successful.


by blues on Fri Jun 30, 2006 at 02:26:47 PM EST

Re: It's Not My Way At All (none / 0)

The organizing was recruiting, training, and mobilizing precinct volunteers to canvass their infrequent-voter neighbors and get them to the polls.  Not an icky or trite goal at all, and one that I think is decidedly "grassroots."  The problem is both that every single verb in that first sentence was an unbelievable can of worms and that we often went astray of the ends in devotion to arbitrary aspects of the means (oh, and as I have learned in this thread, that I am a blouse-wearing poodle walker).


by Patton on Fri Jun 30, 2006 at 02:51:00 PM EST
[ Parent ]

Re: It's Not My Way At All (none / 0)

Depending on the campaign, the organizers were doing different things.  Mostly, canvassing revolves less around cash donations and more on developing a funding base.  Cash donations are OK and help cover costs, but building a funding base develops the org.  That's why PIRG really got on, and now the DNC does (as well as lots of other places) the monthly giving thing.  A little bit, straight onto the credit card each month.  I still give $13 a month to my local PIRG, as well as DNC Democracy Bonds, and monthly giving to Jon Tester too (brilliant campaign strategy for fundraising - set a monthly amount and a date it is set to expire).  Actually in my experience, canvassing has brought incredibly positive response if the canvasser approaches things properly.  Unfortunately, there are some that expect if someone "is a liberal" they will just fork over cash or if someone is rich that they'll spare $50 for something random.  Admittedly, I was seriously a really good canvasser and averaged around the $300 mark for PIRG in the midwest(never canvassed for the DNC, but I would bet that I could have averaged somewhere over $500 there), and I think having some social skills really helps canvass.  But when someone gave me money, 9 times out 10 they were really glad that I had asked them for it after to coming to their door and they thanked me.  To which I generally responded that I was to be the thanker, not the thankee, and things could gush from there.  

Presidential or congressional campaigns are not looking to hire busloads of organizers, don't make that false assumption based upon what I said above.  But if there are funds available in a campaign, say $100,000, spending that on 5 organizers who get $20,000 each for a campaign's worth is more preferable to me than spending it on an ad buy, in terms of grassroots-y-ness and efficacy.  Those organizers can put together an army of volunteers and really connect on the grassroots level, in a way that goes beyond retail politics and anything grassroots in the past.  

To call GCI or the Fund or PIRG a giant corporation is laughable.  You belie your ignorance when you throw around the word `corporation' when you refer to GCI in the same way you would Pfizer or Johnson & Johnson or Walmart.  They are not.  But the reality of the American economic and regulatory system is that you must incorporate in many cases.  And so they did, to protect themselves and their ideals and their clients.  Don't be foolish and think that they are "corporate" because they incorporated, or that they are "establishment" or anything like the Bob Shrums, Al Froms, or James Carvilles of the world.  The "inc." part of the name I think is to imply that they are professional about what they do, which became a mantra of late at PIRG (and I assume GCI) because it was about organizing as a craft and being a professional organization (as opposed to a bunch of tattooed longhairs running around, freaking out the middle class and getting nothing accomplished except for self-gratification and easy moralizing).  It is not about being a for-profit venture.  They are indeed for profit, but not a tax-exempt org because they engage in partisan work.  

Hiring GCI was about empowering people on their local levels.  It's naïve and downright dumb to think that people will simply figure out the best way to organize themselves organically at all times.  This election, and future politics have too much at stake to think that way.  It might occur organically in say 12 communities, but the other 988 will be f'ed and so will our country.  People like GCI can come in (not barge in, but ideally, already be "in" keystone communities, swing districts, etc.) and teach the grassroots folks how they can be effective in their local way, and the GCI folks can truly organize.  It's bad organizing for the volunteers and grassroots locals to be agents of the organizer.  It's good organizing for the organizer to be the resource and empowerer of the grassroots volunteers and communitymembers.  That's far more democratic than watching the political process be bought off completely by the evil corporations and moneyed elite interests because the people who give an f can't get themselves organized.  That is precisely among the problems Markos and Jerome have talked about; that the Dems have been just generally lackadaisical at  building a political infrastructure.  

And finally, the money comes from the organization.  Don't be foolish.  The money paid from the DNC to GCi came from the DNC's coffers, wherever that came from.  And then GCI helped expand the coffers and potential coffers.  That was the gig.  Canvass ops and supposed not only self-fund, but also achieve a net margin of 10%.  In the business world, that's called a good year.  For the MoveOn thing, it came from membership donations.  Which, as a MoveOn member for a long time, I'm clearly good with seeing my cash fund grassroots organizing rather than ad buys.  
"Also, I see no signs that people were actively training each other on a continuous, interactive basis. If these impressions are accurate, I would not predict that the enterprise would be successful."
I have no idea what the hell that means.  In fact, PIRG and to a lesser extent GCI, have always been damn good at training people, and with the MoveOn experience taking a lot of volunteer folks (who almost entirely had little to no political experience) and training them in a bare bones manner and consistently working with them to develop semi-skilled activists who actually had an impact on the campaign.  

And in my part of Ohio, the remnants of the MoveOn thing built itself in a political infrastructure on its that had not existed before we were there.  Why?  Because people had been taught a) that they could impact politics together b) that it was important that they do so and c) how to do it.  Without the organizers, no organization afterward.  And I still stay in touch with volunteers I worked with.  And I will say that at our post-election day meeting, I have never seen more tears than our volunteer teams saying goodbye to us organizers.  They loved having us there and appreciated our sacrifices and what we did.


Help build a stronger and more progressive Democratic Party from the grassroots on up
by Peter from WI on Fri Jun 30, 2006 at 03:00:47 PM EST
[ Parent ]

Re: Grassroots Campaigns Inc's Great War of 2004: (3.00 / 1)

I'm not too worried about whether this GCI was for-profit or not. I have run a small not-for-profit, not-"tax-exempt" corporation so I know about that. What I have a question about is how the whole thing could possibly work without truckloads of money. And evidently, they were not paying overtime. And will the money always be there?

Having a lot of people feeling that their experience was unsatisfying is very troubling to me -- it is not something that could ever be sustainable. I had no idea Moveon had that much going on. I am from a sort of "old school," I guess, but one entity hiring some other entity to help it do grassroots campaigning? Way outside my frame of reference, and gives me that queasy feeling.


by blues on Fri Jun 30, 2006 at 04:24:00 PM EST

Re: Grassroots Campaigns Inc's Great War of 2004: (none / 0)

MoveOn experience rant.

I was thrilled to get linked to the blog on 2004 efforts.  Catharsis is nice. Learning from mistakes is even better.   As Greg may feel, I'm not yet confident that past mistakes will lead to adequate changes.

2004 was my first real partisan political campaign but I have over 25 years of professional grassroots organizing experience behind me. (obviously I'm one of the older organizers that got hired).  

Overall, my experience with GRI was negative, based on nearly all of Greg's reasons.  But, my experience with MoveOn was mostly positive given:

  1.  A chance to be part of something with such great possibility.
  2.  I was in NH where we helped turn a Red state (2000) into a Blue state (2004).
  3.  The quality of the other young field organizers I worked with.  Extraordinary people!
  4.  A clear, measurable and workable strategy. (even if it had serious flaws in hindsight)
  5.  The latest in organizing technology (sometimes too late)
  6.  The access to an incredible deep, committed and talented MoveOn membership.

I agree with the response of `Democratic Courage.'  "MoveOn.org has probably done more than any other organization to build a lasting grassroots-based progressive movement." I've worked with over a dozen progressive non-profits and few of them had  any clue about the enormous value of relational data bases, web organizing and grassroots empowerment.

My negative experiences with MoveOn had most to do with a few people in `management' positions which clearly didn't listen to volunteer or organizer concerns, or see any value in the grassroots organizing experience of others. I got far more accomplished by ignoring some of my managers directions/orders/suggestions that clearly weren't working in the field.  Eventually sensible instructions came from the top down but not in time to help some of the younger professionals who may have worried more about their future resume than actively resisting orders that weren't helping them meet the objectives.

My greatest disappointment however, comes from the Democratic party regarding its failure to effectively frame election issues (within the context of national security).  I've also been writing a book (started long before 9-11 and even the Hart Ruddman Commission) regarding the serious threats to our nation's security and what it will take to make Americans both safe and free.  (Many progressives still don't get it).
I remember trying to get this idea through to MoveOn's upper management `issues people' but was blocked by some youngster staffer who thought is was more important for me to fo