I wrote a brief email to Verizon expressing disgust at my phone records being given to the NSA, and this is what I am assuming is their form response (despite the personal touch from "Terry"). I guess I should just trust they're doing the right thing, since Terry says they have followed all the "statutes":
Dear A. Johnson,
Thank you for contacting the Verizon eCenter. My name is Terry, and I will be handling your request today. This message is in response to your email dated May 12, 2006. You inquired about the NSA news article . I will be happy to assist you.
We appreciate that the USA Today article and other reports about the possibility that the NSA is able to analyze local call data records is causing concern. Please be assured that Verizon places the highest value on protecting the privacy of our customers.
Anything to do with the NSA is of course highly classified, so we can not comment on whether or not the news article causing concern is even accurate. But we can say that, to the extent that we cooperate with government authorities, we are confident that we are complying with all applicable statutes. We appreciate the continuing opportunity to provide you with service. Thank you for using Verizon. We appreciate your business. Sincerely, Terry Verizon eCenter
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