AOL Censors Email Containing a Link to www.DearAOL.com

I've blogged a lot on AOL's scheme to tax email.  It's really about raw control over information flow.

And if you think that the right-wing isn't interested in dominating email communications and cutting off the ability of ordinary Americans to organize without their permission, you haven't watched how they have systematically attempted to control every other communications medium over the last forty years.

And today, AOL blocked email that included a link to www.DearAOL.com, a site contesting AOL's policies.  From a press release today:

AOL is blocking delivery to AOL customers of all emails that include a link to www.DearAOL.com.  Today, after this was discovered, over 150 people who signed a petition to AOL tried sending messages to their AOL-using friends, and received a bounceback message informing them that their email "failed permanently.

...

"The fact is, ISPs like AOL commonly make these kinds of arbitrary decisions - silently banning huge swathes of legitimate mail on the flimsiest of reasons - every day, and no-one hears about it," said Danny O'Brien, of the Electronic Frontier Foundation. "AOL's planned CertifiedEmail system would let them profit from this power by offering to charge legitimate mailers to bypass these malfunctioning filters."

This is not about profit.  It's not about spam.  It's not about customer service.  It's not even about greed.  It's simply about control.  The execs at AOL are mad that their customers are contesting their decisions, and choose to censor email in response.  

Along with ruining net neutrality, this is just one more way to destroy the internet.  We're going to win, but it's going to be a fight.



Display:


Re: AOL Censors Email Containing a Link to www.Dea (none / 0)

Is there a legal basis to challenge them on this? Free speech? Right to assembly?

I'm not lawyer, but they've clearly earned themselves a lawsuit.


by Covin on Thu Apr 13, 2006 at 04:56:28 PM EST

Even If There Is Not (none / 0)

no self-respecting netroots denizens should be paying AOL for its ISP services.  

Let's start a netroots boycott: AOLcott.


by Arthurkc on Thu Apr 13, 2006 at 05:24:46 PM EST
[ Parent ]

Re: AOL Censors Email Containing a Link to www.Dea (none / 0)

Constitutional protections generally apply only to the federal and state governments, not private parties.


by rfahey22 on Thu Apr 13, 2006 at 07:00:21 PM EST
[ Parent ]

al gore (none / 0)

i'd like to see what his take on this whole "tax email to reduce spam" scheme is, even though i can guess what he thinks.


by b1oody8romance7 on Thu Apr 13, 2006 at 06:19:20 PM EST

Add to it how Time-Warner censors C-Span. Yes! (none / 0)

If you live in Houston or the surrounding southwest Texas area, and Time-Warner is your cable provider, you lost cspan2 and cspan3 months ago.  

The lies TW puts out are amazing.  First they said that cspan wanted to go to digital-pay-to-view.  Cspan said that was not the case (cspan, being cspan, does not call people liars), and they wanted to stay/get back on cable in Houston.

Then TW said they needed the channels for pay-per-view bandwidth.  But to this day, the old cspan2 channel is snowy-blank.

Bottom line, Time-Warner has censored the only outlet in Houston for unbiased, uncensored, unspun, commentary-less news.  In the meantime, none of the Fox Fascist Propaganda channels has been touched.  Coincidence?  (Probably.)

Add Time-Warner to your list of right-wing fascist  broadcast companies bent on turning the electronic landscape into a vast right-wing wasteland.


Abigail, I'm sure if there is something out there looking down on us from somewhere else in the Universe, they're wise enough to stay away from us. --Grissom
by traveler on Thu Apr 13, 2006 at 07:37:21 PM EST

You can't even cancel AOL either (none / 0)

...my GF is a TTY rep and she said that when she fields calls from customers who want to cancel, AOL says "we want to keep you as our customer, here's 3 free months!" and don't actually cancel the account. They repeat this ad nausem as long as the customer calls every 3 months.

Forget to call and you get charged again.

I think we need some serioues direct action against AOL.


by MNPundit on Thu Apr 13, 2006 at 07:48:23 PM EST

Re: You can't even cancel AOL either (none / 0)

What is TTY?


by Phonatic on Fri Apr 14, 2006 at 02:08:25 AM EST
[ Parent ]

Re: You can't even cancel AOL either (none / 0)

http://www.abouttty.com/


by MNPundit on Tue Apr 18, 2006 at 03:52:19 AM EST
[ Parent ]

Re: AOL- It's called online PROTECTION MONEY (none / 0)

 In the real world, this would be called Protection money.  You can't trust the cops, we will take control of the bad guys as long as you pay us to protect you.

 Cyberspace:  We have these spam filters that don't always work properly.  If we verify you as legitimate, for a fee, we will make sure the spam filter malfunctions will not hamper your emails to our customers.


by ocdemocrat on Thu Apr 13, 2006 at 11:41:57 PM EST

Fedex too? (none / 0)

Free speech, as defined in the First Amendment, means that the gov't does not have any say in private speech, pro or con. AOL is entirely within their rights on this, and in fact are protected by the First Amendment: private speech, private company, consenting customers.

Now, if the practice pisses you off, great, take your business elsewhere. But the simple fact is, this is no more dangerous than Fedex. It's a premium delivery service, that's all. Fedex's existence does not help or hurt regular mail and the Goodmail system won't help or hurt regular email. Senders and recipients of Fedex generally seem satisfied, no?

If you really believe it, make a specific prediction and we'll check it in a couple of years. Are you predicting that AOL's spam filters will show an increase in false positives? Give us a metric.

Regarding AOL's motives, "control" but not profit? How strange. More here.


Matt
by ORinSF on Fri Apr 14, 2006 at 12:02:49 AM EST

Re: AOL Censors Email Containing a Link to www.Dea (none / 0)

I know this deals more with the internet backbone than AOL services, but do consumers still actually play AOL for their shitty ISP service?

Back in the dial up days, even when there was competition, they were terrible with constant disconnects and busy dial in servers.


by agpc on Fri Apr 14, 2006 at 01:11:37 PM EST


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